Presales Solutions Engineer - Identity

SHI International Corp; Illinois; Hybrid; USD 96,000 - 184,000; Full time

Benefits offered by this job

Medical, vision, dental

401K

Flexible spending

Job summary

SHI International Corp. seeks a Presales Solutions Engineer - Identity to partner with account teams, assess customer cybersecurity needs, and deliver security services offerings. You will be a customer-facing cloud security expert with a consultative approach and strong identity governance expertise.

This remote role requires residing in the Central US region for business needs. You will collaborate across CIO/CSO/CISO levels, educate sales teams, and develop security collateral and use cases

Qualifications

• Experience working in identity management and security solutions.
• Deep technical identity governance and security knowledge including IAM, PAM, IGA, SSO, MFA, CIAM, CLM, and PKI controls.
• Excellent presentation skills, including the ability to run demos on identity security solutions.
• Outstanding written and verbal communication.
• Attention to detail, organization, and follow-up skills.
• Initiative to research and resolve problems with a positive attitude.
• Exceptional relationship-building acumen with a passion for technology.
• Strong documentation skills to include system/network diagrams and presentations.
• General understanding of security frameworks such as NIST, HITRUST, and CIS.
• Expert technical knowledge of security solutions.

Responsibilities

• Collaborate with account teams to assess customer cybersecurity needs.
• Maintain a consultative approach to security projects and understand how security technology enables business.
• Develop and deliver new security services offerings to address customer requests.
• Educate sales teams on cybersecurity solution selling and key technologies.
• Develop collateral and use cases to support sales engagements.
• Stay current on technology trends and market behavior.

Skills

Identity governance

Security solutions

Presentation skills

Written communication

Verbal communication

Detail orientation

Documentation skills

Relationship building

Problem solving

Team collaboration

Education

Bachelor's degree or equivalent experience

Tools

IAM

PAM

IGA

SSO

MFA

CIAM

PKI

Job description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.

But the heartbeat of SHI is our employees – all 7,000 of them.

If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

The Presales Solutions Engineer- Identity collaborates with account teams to assess customer cybersecurity needs. will be a customer‑facing cloud security expert.They will take a consultative approach to security projects and have a holistic understanding of howsecuritytechnology enables business.The Solutions Engineer will also develop and deliver new security services offerings to address customer requests/opportunities. This is a remote position required to reside in the Central region of the US as required for business needs and as determined by SHI management.

Collaborate with account teams to evaluate and understand customers' cybersecurity technologies and needs.

Collaboration

Collaboration with multiple layers of contacts within client organizations, including but not limited to CIO, CSO, CISO, Security Engineers, and procurementto strengthen our overall customer relationship and better understand the goals and objectives they are trying to achieve.

Understand the company’s services offerings in all solution practice areasby attending company training and expanding knowledge through self-study.

Educate sales teams on cybersecurity solution selling and key technologies through 1x1, team, and company training.

Staying current on new technology, trends, and market behavior by studying market trends and the industry landscape

Engaging in self-study and independent work in lab facilities to increase job‑related knowledge and skills

Developing collateral to assist with cybersecurity sales engagements

Developing use cases in the SHI lab to support sales engagements

Behaviors and Competencies

• Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.
• Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.
• Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
• Detail‑Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.
• Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
• Follow‑Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management.
• Problem‑Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.
• Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion.
• Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency.
• Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results.

Skill Level Requirements

Experience working in identity management and security solutions. Deep technical identity governance and security knowledge, including but not limited to IAM, PAM, IGA, SSO, MFA, CIAM, CLM, and PKI controls. Excellent presentation skills, including the ability to run demos on identity security solutions. Outstanding written and verbal communication. Attention to detail, organization, and follow‑up skills Initiative to research and resolve problems with a positive attitude Exceptional relationship‑building acumen with a passion for technology Strong documentation skills to include system/network diagrams and presentations General understanding of security frameworks such as NIST, HITRUST, and CIS. Expert technical knowledge of security solutions

Preferred Certifications

CISSP, Relevant GIAC Cert, SSCP, CISM, CCSP, CEH, CPT, CWSP, CCNP Security, CCIE Security or Relevant Professional certifications in Cyber Security

Other Requirements

Completed Bachelor’s Degree or relevant work experience required 3-5 years of experience in a similar role 5+ years experience in a technical cybersecurity role 3+ years experience in Security Pre-Sales Consulting Ability to travel to SHI, Partner, and Customer Events

Compensation & Benefits

The base salary range for this position is $96,000 - $184,000.

The estimated on-target earnings, or OTE, which includes a base salary and bonus, are $120,000 - $230,000.

The compensation for this position is dependent on job‑related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.

Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.

But the heartbeat of SHI is our employees – all 7,000 of them.

If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.