Presales Solutions Architect - Security Operations

SHI; Santa Fe (NM); On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401K

Flexible spending

Job summary

A leading IT solutions provider in Santa Fe seeks a Presales Solutions Architect for Security Operations to design tailored cybersecurity solutions and communicate with both internal teams and customers. Responsibilities include defining and delivering product demonstrations, maintaining relationships with key clients, and contributing to practice development. Candidates should have a Bachelor's degree and 5+ years in solutions architecture or IT infrastructure. Competitive salary range of $180,000 - $250,000 includes base and bonus, with benefits like medical, dental, and 401k.

Qualifications

• 5+ years of experience in solutions architecture or software engineering.
• 5+ years of experience in IT infrastructure.
• Ability to write, debug, and maintain code to automate tasks.

Responsibilities

• Define and deliver product demonstrations and technical presentations.
• Design security operations architectures.
• Build and maintain strong relationships with key clients.

Skills

Problem-Solving

Communication

Adaptability

Leadership

Teamwork

Self-Motivation

Education

Bachelor’s Degree or relevant work experience

Tools

Scripting and programming languages

Orchestration tools

Job description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Our Benefits

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

In the ASG Presales Solutions Architect - Security Operations role, you’ll play a hands‑on role in shaping and communicating our cybersecurity vision for Security Operations. Working closely with customers and internal teams, you'll design tailored security solutions that align with business priorities, translating technical capabilities into clear, compelling strategies. You’ll craft presales content like demos, technical briefs, and presentations that resonate with both engineers and executives. At the same time, you’ll keep our internal teams sharp by educating engineers on emerging threats, product updates, and use cases. Your expertise and credibility will make you a go‑to partner for our most strategic customers, helping build lasting relationships and drive meaningful security outcomes.

Role Description

• Define and deliver product demonstrations, proof‑of‑concepts (POCs), and technical presentations
• Translate complex security concepts into business‑relevant value propositions
• Design and present security operations architectures (SIEM, SOAR, EDR, XDR, threat intelligence)
• Contribute to practice development by identifying areas for growth, leading innovation initiatives, and creating and maintaining practice standards
• Build and maintain strong relationships with key clients, ensuring high levels of satisfaction and retention through product briefings, demonstrations, knowledge transfer, etc.
• Demonstrate deep expertise in SHI service capabilities and provide thought leadership and guidance to clients and SHI teams on best practices, trends, and innovations in technology.
• Stay current with new technologies and frameworks, drive the retirement of legacy solutions/technologies, and recommend adopting new partners or solution components.

Behaviors and Competencies

• Problem‑Solving: Can proactively identify and take ownership of complex problem‑solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.
• Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.
• Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.
• Leadership: Can take ownership of complex team initiatives, collaborate with others in decision‑making processes, and drive team performance.
• Teamwork: Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members.
• Self‑Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self‑motivation.

Skill Level Requirements

• Proficiency in overseeing and directing projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied – Intermediate
• Ability to systematically identify, document, and manage the technical needs and specifications of a project by engaging with stakeholders and analyzing business objectives to ensure successful project outcomes – Intermediate
• Ability to define, design, build, and maintain robust systems and solutions by leveraging systems and infrastructure effectively – Intermediate
• Ability to write, debug, and maintain code in various scripting and programming languages to automate tasks and develop software solutions – Intermediate
• Ability to understand and manage various infrastructure components (firewalls, load balancers, hypervisors, storage, monitoring, security) and use orchestration tools to develop comprehensive technical solutions – Intermediate
• Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements – Intermediate
• Extensive experience working on large‑scale IT projects related to design, deployment, and configuration – Intermediate

Other Requirements

• Completed Bachelor’s Degree or relevant work experience
• 5+ years of experience in solutions architecture or software engineering
• 5+ years of experience in IT infrastructure
• Willingness to travel occasionally up to 20%

The estimated annual pay range for this position is $180,000 - $250,000 which includes a base salary and bonus. The compensation for this position is dependent on job‑related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status