Presales Application Engineer for Power Electronics (m/f/d)

ROHDE & SCHWARZ GmbH & Co. KG; Germany (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

ROHDE & SCHWARZ GmbH & Co. KG is seeking a technical support specialist based in Ohio, United States, to enhance customer experience in power electronics. The role involves providing crucial pre- and post-sales support across Germany and Europe, delivering presentations, and collaborating with sales and product teams.

The ideal candidate will have in-depth knowledge of power electronics and strong communication skills, helping to elevate both customer satisfaction and product quality. Travel within the region is required.

Qualifications

• Strong understanding of power electronics and high-speed digital applications.
• Excellent communication and presentation skills.
• Experience in technical support and customer interaction.

Responsibilities

• Provide pre- and post-sales technical support to customers.
• Deliver product presentations and technical training.
• Collaborate with sales and product teams to meet customer needs.
• Document customer feedback to inform product improvements.
• Stay updated on industry trends and technologies.

Job description

Introduction

Become the technical point of contact for our customers and shape the future of power electronics with us!

Tasks

• You provide pre- and post-sales technical support to customers across Germany and Europe, addressing technical queries, troubleshooting issues and proposing tailored solutions
• You deliver product presentations, hands-on demonstrations and technical trainings both onsite and remotely
• You collaborate closely with sales, product engineering and product management to translate customer requirements into practical solutions and product improvements
• You gather, document and communicate customer feedback and use cases to inform the product roadmap and enhancements
• You maintain up-to-date knowledge of industry trends and emerging technologies in power electronics and high-speed digital applications
• You travel regularly within the assigned region (Germany and broader Europe) to support customers onsite
• You continuously hone your oscilloscope expertise and application knowledge together with our extensive training possibilities