Presales and Support Engineer

Inuvika; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

Inuvika seeks a dedicated Pre-sales and Support Engineer fluent in English and Spanish. This hybrid role combines technical support and pre-sales engineering, ideal for those with a strong technical foundation and experience in customer interaction. You will engage with enterprise partners, deliver product demos, and support technical activities while working with cutting-edge virtualization technologies in a remote-first environment.

Benefits

Remote-first, flexible working environment

Opportunity to work with cutting-edge virtualization technologies

Impact on customer success and product development

Competitive salary and growth opportunities

Qualifications

• 5+ years in technical support, system engineering, or pre-sales.
• Fluent in English and Spanish; Portuguese is a plus.

Responsibilities

• Deliver product demos and onboarding sessions in English and Spanish.
• Analyze customer requirements and design deployment architectures.
• Support sales with technical input on RFPs/RFIs.

Skills

Communication

Problem-Solving

Tools

Ubuntu/Debian

RHEL

Windows

Job description

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Inuvika

Inuvika is seeking a Pre-sales and Support engineer, who is fluent in English and Spanish, to join our growing team. We’re looking for someone who is dedicated, dynamic, flexible, and curious to learn, with a strong technical foundation and the ability to engage confidently with enterprise partners. This role is ideal for former Citrix or VMware employees seeking a familiar environment.

You’ll work with the Inuvika OVD platform – our secure, high-performance, Linux-based virtual desktop and application delivery solution. This hybrid role involves both technical support and pre-sales engineering, suited for someone who excels in problem-solving and customer interaction.

Responsibilities

1. Deliver product demos, proof-of-concepts, and onboarding sessions in English and Spanish.
2. Analyze customer requirements and design deployment architectures.
3. Support sales with technical input on RFPs/RFIs.
4. Guide on Windows integration, thin client compatibility, and infrastructure planning.
5. Communicate OVD's value to technical and non-technical audiences.
6. Support technical support activities including troubleshooting and escalation.

Required Skills & Experience

• Fluent in English and Spanish; Portuguese is a plus.
• 5+ years in technical support, system engineering, or pre-sales.
• Experience with Ubuntu/Debian, RHEL-based systems, and Windows administration.
• Knowledge of authentication, networking, virtualization platforms.
• Excellent communication and problem-solving skills.

Preferred Additional Skills

• Experience with thin clients, other VDI/DaaS solutions, scripting, cloud environments, remote desktop protocols.

What We Offer

• Remote-first, flexible working environment.
• Opportunity to work with cutting-edge virtualization technologies.
• Impact on customer success and product development.
• Competitive salary and growth opportunities.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Industry: Desktop Computing Software Products