Prepared Foods Specialist — Fresh, Fast Service

Whole Foods Market; Santa Monica (CA); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness support programs

Access to other Team Member perks

Job summary

Whole Foods Market in Santa Monica is seeking a Team Member to support Prepared Foods with hot/cold food prep, service, sanitation and stocking. You will engage customers, maintain displays, and ensure product freshness while following health and safety standards.

This role emphasizes friendly service, teamwork, and adherence to SOPs, with openings, shifts, and required trainings. The position offers a path within Whole Foods Market benefits and opportunities for growth.

Qualifications

• Proactively sell and upsell in a fast-paced retail environment.
• Learn basic knowledge of all products carried in department.
• Exhibit strong attention to detail and accuracy.
• Communicate effectively and work well as part of a team.
• Deliver information clearly to customers and team members.
• Meet customer service expectations in all interactions.
• Follow directions, procedures, and manage time effectively.
• Demonstrate passion for natural foods and WFM mission.
• Maintain a strong work ethic in a high-velocity setting.
• Understand and uphold WFM quality goals.

Responsibilities

• Cuts, prepares, and serves a variety of hot and cold foods, including meats, cheeses, sandwiches, burritos, wraps, salad, and pizza.
• Samples products to customers.
• Stocks hot and cold cases and displays with prepared foods from kitchen, walk-in preparation, and refrigerators.
• Checks in-stock product dates to ensure freshness and rotates when necessary.
• Bails and consolidates recyclables.
• Assists Team Leader in organizing and displaying volume and seasonal items.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Assists with periodic inventory checks.
• Arrives to work station on time, groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers and models suggestive selling techniques; answers phones promptly and courteously.
• Maximizes sales potential through proper prepping, storing, rotating, stocking, and merchandising.
• Follows and complies with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working and shopping environment; maintains equipment per WFM standards.
• Performs opening, mid, and closing duties; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.

Skills

Proactive selling

Product knowledge

Attention to detail

Communication & teamwork

Clear communication

Customer service

Follow procedures

Time management

Passion for natural foods

Strong work ethic

Job description

Whole Foods Market in Santa Monica is seeking a Team Member to support Prepared Foods with hot/cold food prep, service, sanitation and stocking. You will engage customers, maintain displays, and ensure product freshness while following health and safety standards.

This role emphasizes friendly service, teamwork, and adherence to SOPs, with openings, shifts, and required trainings. The position offers a path within Whole Foods Market benefits and opportunities for growth.