Prepared Foods Production Team Member (Deli / Culinary Prep) - Full Time

Whole Foods Market; Sudbury (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Prepared Foods Production Team Member to join their dynamic team. In this full-time role, you will be responsible for the preparation and presentation of culinary delights, ensuring top-notch quality and customer satisfaction. Your passion for natural foods and commitment to excellent service will shine as you assist customers and contribute to a vibrant store environment. This position offers an opportunity to work in a fast-paced setting where teamwork and communication are key. If you thrive in a collaborative atmosphere and have a love for food, this is the perfect role for you.

Qualifications

• Strong merchandising and customer service skills.
• Ability to communicate market conditions effectively.

Responsibilities

• Assist in production across all Prepared Foods sections.
• Deliver excellent customer service and respond promptly.
• Maintain cleanliness and safety standards for equipment.

Skills

Customer Service Skills

Recipe Preparation Skills

Product Knowledge

Time Management

Teamwork

Education

High School Diploma

Job description

Prepared Foods Production Team Member (Deli / Culinary Prep) - Full Time

Join us as a Prepared Foods Production Team Member (Deli / Culinary Prep) at Whole Foods Market.

Role Overview

This role involves preparation, counter service, sanitation, and stocking of products. All team members are expected to provide courteous, friendly, and efficient service, adhere to store SOPs, and support company values and initiatives. Team Leaders are actively engaged on the floor, assisting as needed.

Responsibilities

• Assist in production across all Prepared Foods sections.
• Label, date, cover, and rotate all prepared foods properly.
• Maintain product quality and adherence to guidelines.
• Document waste and spoilage accurately.
• Follow recipes and use measuring devices correctly during production.
• Help customers distinguish WFM products from conventional store products.
• Keep walk-ins and freezers organized and clean.
• Arrive on time, groomed, and prepared for scheduled shifts and trainings.
• Deliver excellent customer service, respond promptly, and utilize suggestive selling techniques.
• Maximize sales through proper prep, storage, and merchandising.
• Follow safety, sanitation, and health procedures.
• Maintain cleanliness and safety standards for equipment and environment.
• Perform opening, mid, and closing duties accurately.
• Report safety hazards immediately.

Knowledge, Skills & Abilities

• Deep product knowledge and recipe preparation skills.
• Ability to communicate market conditions effectively.
• Understanding of spoilage, waste, and their impact on profits.
• Strong merchandising and customer service skills.
• Effective communication and teamwork abilities.
• Follow directions, manage time, and stay organized.
• Passion for natural foods and Whole Foods Market’s mission.
• Work ethic and ability to perform in a fast-paced environment.
• Compliance with quality and safety standards.

Preferred Experience

• No prior retail experience required.

Physical & Working Conditions

• Lift up to 50 pounds.
• Stand/walk for 6-8 hours in an 8-hour shift.
• Use hands for grasping, manipulation, pushing, and pulling.
• Perform bending, twisting, squatting, reaching.
• Work with cleaning chemicals and in varying temperatures.
• Work in wet/dry conditions, nights, weekends, and holidays.
• Operate tools and heavy machinery, including ladders.

This summary covers essential duties but is not exhaustive. Responsibilities may vary based on location and business needs. Performance in current role is necessary for promotion consideration.