Prepared Foods Pro: Production & Customer Service

Whole Foods Market; Ohio; On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness support

Job summary

Whole Foods Market in Ohio is seeking an entry-level Team Member to assist in prepared foods production, counter service, and merchandising. You will follow SOPs, ensure proper labeling and rotation, and provide courteous service to customers and teammates.

The role emphasizes teamwork, flexible scheduling, and safety compliance, with the ability to lift up to 50 pounds and participate in required trainings. Wage range is $16.75-$25.40 per hour.

Qualifications

• Thorough product knowledge.
• Ability to prepare recipes per shift based on batch size.
• Capable of sharing market information with customers.
• Understand spoilage and waste and its impact on profits.
• Adhere to merchandising expectations in the department.
• Strong communication and teamwork skills.
• Deliver information clearly to team members and customers.
• Meet customer service standards in all interactions.
• Follow directions, manage time, and stay organized.
• Passion for natural foods and WFM mission.

Responsibilities

• Assists with production for all Prepared Foods venues.
• Ensures all prepared foods are properly labeled, dates, initialed, covered, and rotated.
• Ensures product meets WFM guidelines for quality and preparation.
• Documents waste and spoilage using appropriate forms.
• Ensures product production is performed using correct measuring devices and all recipes are followed.
• Helps customers understand the difference between WFM products and products at conventional stores.
• Ensures that walk-ins and freezers are kept clean and well-organized.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Makes sure the working and shopping environment is clean and sanitary; maintains equipment per WFM standards.
• Performs opening, mid, and closing duties; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.

Skills

Product knowledge

Customer service

Teamwork

Communication

Sanitation

Time management

Job description

Whole Foods Market in Ohio is seeking an entry-level Team Member to assist in prepared foods production, counter service, and merchandising. You will follow SOPs, ensure proper labeling and rotation, and provide courteous service to customers and teammates.

The role emphasizes teamwork, flexible scheduling, and safety compliance, with the ability to lift up to 50 pounds and participate in required trainings. Wage range is $16.75-$25.40 per hour.