Prepared Foods Merchandiser

Metropolitan Market; Bellevue (WA); On-site; USD 70,000 - 90,000; Full time

Job summary

Metropolitan Market in Bellevue, WA, seeks a Prepared Foods Supervisor within PMG to ensure flawless execution of department standards, recipes, labeling, and customer experience. This role spends 90% in-store supporting managers with product and program execution.

You will partner with Food & Beverage Director and Prepared Foods team to educate staff on product knowledge, safety, yields, and proper equipment, while tracking margins and shrink.

Qualifications

• Minimum of three years of supervisory experience in a Prepared Foods environment preferred.
• Proficiency in Excel, Smartsheet, and PowerPoint preferred. Pivotal and Slack are a plus.
• Possesses a strong knowledge and understanding of Prepared Foods department standards, including consistent execution of Full, Fresh, and Clean standards, adherence to station schematics, use and maintenance of equipment, tech solutions, purchasing, production planning and pars, and culinary skills.
• Strong leadership skills; proven success as a team leader and member; proven history of team member development.
• Must have a demonstrated ability to deliver great-tasting, high-quality food and a proven ability to engage and create excitement and discovery with team members and customers.
• Able to create and execute product education plan including sampling and tasting of seasonal menu items, new item launches, and new team member education.
• Consistently demonstrates exceptional customer focus.
• Proven ability to execute the Prepared Foods category sales plan, positively impacting sales and margin.
• Superior oral and written communication skills.
• Proven ability to effectively delegate and follow through in a timely manner.
• Demonstrates a high level of self-motivation; takes initiative and successfully problem-solves.
• The ability to prioritize multiple tasks simultaneously and produce quality output while working within deadlines is a must; sense of urgency required.
• Excellent time management and organizational skills.
• A proven ability to interact and perform all job responsibilities with professionalism and confidentiality is essential.

Responsibilities

• Executes program standards in Prepared Foods including Full, Fresh, and Clean.
• Oversees recipes, labeling compliance, display, presentation, and merchandising standards companywide.
• Creates and monitors execution of all Prepared Foods schematics; updates item lists based on sales results.
• Develops product/program education materials under supervision of the Coordinator.
• Provides feedback on product development and stores- level recipe input.
• Prepares weekly and period sales and margin reviews; tracks shrink and missing item opportunities.
• Leads education and quality standards for the Prepared Foods departments’ management teams.
• Provides leadership for department teams with sales/margin plans, training, and communication.
• Collaborates with Store Director Team to address performance issues.
• Participates in weekly online meetings; presents new item selections and local restaurant programs.
• Creates resets plans; helps plan remodels, openings, equipment, holidays, vendor events, and training.
• Participates in department promotional planning.
• Manages the Prepared Foods Trainer 52-week schedule and retraining.

Skills

Leadership

Team supervision

Customer focus

Time management

Tools

Excel

Smartsheet

PowerPoint

Slack

Job description

THE ROLE

As a key member of our Product & Merchandising Group (PMG), this position supports our Prepared Foods department companywide. This role spends 90% of the time in-store, supporting department managers’ successful product/program execution to consistently deliver the highest-quality product. This position works with the Food & Beverage Director and the Prepared Foods & Cheese Coordinator in supporting product and program integrity. Provides in-store education, with an emphasis on product knowledge, practical kitchen skills, food safety & sanitation, production methods, shrink tracking, product yields, and proper use of equipment. This position ensures the best possible customer experience through flawless execution of department standards, recipe/spec compliance, portion control, and quality control.

MORE ABOUT WHAT YOU’D DO

• In partnership with members of our PMG focusing in the areas of Prepared Foods, assumes responsibility for execution of program standards including Full, Fresh, and Clean.
• Oversees and troubleshoots product recipes, specifications, labeling compliance, display, presentation, and merchandising standards companywide.
• Creates and monitors execution of all Prepared Foods schematics. Modifies required item list in response to sales results.
• Under the direction of the Prepared Foods & Cheese Coordinator, and in partnership with other PMG members focusing on areas of Food & Beverage, creates and implements product/program education and quality control materials.
• Provides feedback on product development and facilitates store-level team member recipe input.
• Prepares weekly and period sales and margin reviews. Monitors all Net Margin report tracking (shrink) and Missing Item Opportunities. Maintains Contribution to Overhead reporting for all locations.
• Effectively leads and coordinates the various product/program education and quality standards of the companywide Prepared Foods Departments’ management teams.
• Provides leadership for companywide Prepared Foods Departments’ team members with category sales and margin plan, contribution to overhead, product training, motivation, communication, and sharing of the Company vision.
• Works with the Store Director Team and PMG members focusing on areas of Prepared Foods as needed, to help address employee performance issues (e.g., provides the Store Director Team with relevant information so the Store Director may follow up with the team member).
• Participates in weekly companywide Prepared Foods Departments’ online sales meetings; presents information on new item selection, program presentations, and local restaurant programs.
• Creates resets plans; in partnership with Food & Beverage Director and the Prepared Foods & Cheese Coordinator, helps plan remodels, new store openings, equipment selection and installation, holiday planning, vendor pop-ups, and team member training as needed.
• Participates in department promotional planning as needed.
• Manages the Prepared Foods Trainer 52-week schedule including annual re-training of all team members on department PODS.

WHAT WE’RE LOOKING FOR

• Minimum of three years of supervisory experience in a Prepared Foods environment preferred.
• Proficiency in Excel, Smartsheet, and PowerPoint preferred. Pivotal and Slack are a plus.
• Possesses a strong knowledge and understanding of Prepared Foods department standards, including consistent execution of Full, Fresh, and Clean standards, adherence to station schematics, use and maintenance of equipment, tech solutions, purchasing, production planning and pars, and culinary skills.
• Strong leadership skills; proven success as a team leader and member; proven history of team member development.
• Must have a demonstrated ability to deliver great-tasting, high-quality food and a proven ability to engage and create excitement and discovery with team members and customers.
• Able to create and execute product education plan including sampling and tasting of seasonal menu items, new item launches, and new team member education.
• Consistently demonstrates exceptional customer focus.
• Proven ability to execute the Prepared Foods category sales plan, positively impacting sales and margin.
• Superior oral and written communication skills.
• Proven ability to effectively delegate and follow through in a timely manner.
• Demonstrates a high level of self-motivation; takes initiative and successfully problem-solves.
• The ability to prioritize multiple tasks simultaneously and produce quality output while working within deadlines is a must; sense of urgency required.
• Excellent time management and organizational skills.
• A proven ability to interact and perform all job responsibilities with professionalism and confidentiality is essential.