Prepared Foods Lead - Team Leader & Customer Experience

New Seasons Market

Portland (OR)

On-site

USD 28,000 - 39,000

Full time

5 days ago
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Job summary

New Seasons Market in Portland, OR is seeking a Prepared Foods Lead to assist with department operations, prep, stocking, cutting, weighing and wrapping products while delivering exceptional customer service. You will contribute to a positive, collaborative team environment and support department management in maintaining quality standards and appearances.

Responsibilities include leading staff, merchandising, product prep, and ensuring safety, cleanliness and compliance with company policies.

Qualifications

  • Strong customer service skills and ability to exceed customer expectations.
  • Reliable attendance and adaptability to changing schedules.
  • Previous supervisory experience and leadership ability.
  • Knowledge of prepared foods, deli or food production terminology and dietary restrictions.

Responsibilities

  • Prepare and open/close the Prepared Foods department.
  • Assist customers with product selection and make recommendations.
  • Supervise department staff, assign tasks, train teammates and ensure quality standards.
  • Maintain department conditions: appearance, signage, staffing and service levels.
  • Merchandise and maintain Prepared Foods cases and stations; prep, wrap, weigh and present products.
  • Handle customers' special and made-to-order items accurately and quickly.

Skills

Customer service
Supervisory experience
Retail grocery knowledge
Food safety awareness

Job description

New Seasons Market in Portland, OR is seeking a Prepared Foods Lead to assist with department operations, prep, stocking, cutting, weighing and wrapping products while delivering exceptional customer service. You will contribute to a positive, collaborative team environment and support department management in maintaining quality standards and appearances.

Responsibilities include leading staff, merchandising, product prep, and ensuring safety, cleanliness and compliance with company policies.

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