Preparation Cook

Advocate Aurora Health; Winston-Salem (NC); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits such as...

Flexible Spending Accounts for health/

Family benefits such as adoption and p

Defined contribution retirement plans

Educational Assistance Program

Job summary

Advocate Health in Winston-Salem, NC is seeking a Food Service Associate to contribute to patient and customer satisfaction by delivering safe, high‑quality meals.

You will maintain sanitation ratings, monitor product quality, follow HACCP guidelines, and support the department and fellow team members as needed. This full‑time role requires a HS diploma or GED and two years’ experience in medical food service; weekend and holiday shifts are expected.

Qualifications

• High School diploma or GED preferred; two years' experience in food services in a medical environment preferred.
• Must be fluent in English and able to follow detailed instructions.
• Knowledge of food service equipment, preparation, service and safety.

Responsibilities

• Contributes to overall positive patient and customer satisfaction striving to meet the highest service and quality standards.
• Maintains sanitation ratings and follows NSF/HACCP guidelines across shifts.
• Monitors quality of product at stations and ensures recipe compliance and timely service.
• Follows safety rules, completes required trainings, and supports team members as needed.
• Maintains department cleanliness and supports cost-control and waste minimization.

Skills

English fluency

Basic math

Computer skills

Attention to detail

Education

High School diploma or GED

Tools

Foodservice equipment

Job description

Department:

11953 Non Enterprise Corporate - Food and Nutrition: Cafeteria

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

32

Schedule Details/Additional Information:

Schedule Varies

Pay Range:

$19.80 - $29.70

EDUCATION/EXPERIENCE

High School diploma or GED equivalent preferred. Two years' experience in food services, in a medical environment preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION

N/A

ESSENTIAL FUNCTIONS

1. Contributes to overall positive patient and customer satisfaction striving to meet the highest service and quality standards.
2. Maintains a 97% or better sanitation rating from the Health Department by following sanitation policies and completing daily/weekly cleaning assignments.Maintains a double gold rating from NSF.Ensures that Sodexo standards are being met consistently. Department maintains a minimum average Gold Check score of silver.
3. Monitors quality of product at stations, ensures recipe compliance and adherence to departmental guidelines. Ensures productivity, delivery schedules, serving line start times and schedules are met.
4. Follows all workplace safety and sanitation rules and regulations helping to maintain a safe work environment.
5. Completes required in-service training, job specific training, annual Compliance and HIPAA training, and annual TJC/OSHA training.
6. Participates in department's performance improvement initiatives. Works as a team player and provides support to other Food and Nutrition Services departments as requested by management.
7. Minimizes product waste and controls cost. Ensures equipment and supplies are properly utilized, maintained, and handled properly to avoid breakage. Follows portion control guidelines and manages food and supplies. Ensures all required HACCP and required brand documentation is completed accurately.
8. Assumes role of Team Leader in their absence by maintaining work area in an orderly and sanitary manner according to policy; compliance with departmental and/or brand standards. Resolves issues or concerns with employees, customers and/or department issues; provides assistance as deemed necessary.

SKILLS/QUALIFICATIONS

Must be fluent in English, have basic math and computer skills, and able to follow detailed instructions

Knowledge of food service equipment, preparation, service, and safety

Ability to work independently and efficiently, taking necessary initiative to solve problems

Ability to adjust to the needs of the department

Desire to achieve high customer service standards

Ability to work weekends and holidays

Ability to communicate with a wide variety of people including patients, visitors, hospital staff and managers

WORK ENVIRONMENT

May be required to work in all areas of the Food and Nutrition Services departments including kitchen and retail areas

Exposure to wet tile floors and dangerous, sharp equipment

PHYSICAL REQUIREMENTS

0%35%65%tototo35%65%100%N/AActivityXStandingXWalkingXSittingXBendingXReaching with armsXFinger and hand dexterityXTalkingXHearingXSeeingLifting, carrying, pushing and or pulling:X20 lbs. maximumX50 lbs. maximumX100 lbs. maximum

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.