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Advocate Health is seeking a 32-hour-per-week Food Service Associate for the Cafeteria at 112 North Carolina Baptist Hospital in Winston-Salem, NC. The role emphasizes sanitation, customer service, and adherence to health and safety standards.
Responsibilities include ensuring quality, coordinating with the team, and supporting department goals. Schedule varies with potential weekends/holidays, and benefits are provided for eligible staff.
Department: 11953 Non Enterprise Corporate - Food and Nutrition: Cafeteria
Status: Full time
Benefits Eligible: Yes
Hours Per Week: 32
Schedule Details/Additional Information: Schedule Varies
Pay Range: $19.80 - $29.70
High School diploma or GED equivalent preferred. Two years' experience in food services, in a medical environment preferred.
N/A
Contributes to overall positive patient and customer satisfaction striving to meet the highest service and quality standards. Maintains a 97% or better sanitation rating from the Health Department by following sanitation policies and completing daily/weekly cleaning assignments. Maintains a double gold rating from NSF. Ensures that Sodexo standards are being met consistently. Department maintains a minimum average Gold Check score of silver. Monitors quality of product at stations, ensures recipe compliance and adherence to departmental guidelines. Ensures productivity, delivery schedules, serving line start times and schedules are met. Follows all workplace safety and sanitation rules and regulations helping to maintain a safe work environment. Completes required in-service training, job specific training, annual Compliance and HIPAA training, and annual TJC/OSHA training. Participates in department's performance improvement initiatives. Works as a team player and provides support to other Food and Nutrition Services departments as requested by management. Minimizes product waste and controls cost. Ensures equipment and supplies are properly utilized, maintained, and handled properly to avoid breakage. Follows portion control guidelines and manages food and supplies. Ensures all required HACCP and required brand documentation is completed accurately. Assumes role of Team Leader in their absence by maintaining work area in an orderly and sanitary manner according to policy; compliance with departmental and/or brand standards. Resolves issues or concerns with employees, customers and/or department issues; provides assistance as deemed necessary.
Must be fluent in English, have basic math and computer skills, and able to follow detailed instructions. Knowledge of food service equipment, preparation, service, and safety. Ability to work independently and efficiently, taking necessary initiative to solve problems. Ability to adjust to the needs of the department. Desire to achieve high customer service standards. Ability to work weekends and holidays. Ability to communicate with a wide variety of people including patients, visitors, hospital staff and managers.
May be required to work in all areas of the Food and Nutrition Services departments including kitchen and retail areas. Exposure to wet tile floors and dangerous, sharp equipment.
0%35%65%tototo35%65%100%N/AActivityXStandingXWalkingXSittingXBendingXReaching with armsXFinger and hand dexterityXTalkingXHearingXSeeingLifting, carrying, pushing and or pulling:X20 lbs. maximumX50 lbs. maximumX100 lbs. maximum
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care