Prep Cook – Team-Driven, Fast & Friendly Service

Paradies Na; Romulus (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Transportation and parking space assis

Job summary

Paradies Na is seeking a friendly hospitality team member to warmly greet guests, take drink and food orders, and ensure prompt service in a fast-paced setting. You will help with payments, support stock, and keep the area clean while upholding food safety standards.

You will collaborate with teammates to deliver an exceptional guest experience, adapt to busy shifts, and participate in training and guest-focused initiatives.

Qualifications

• Excellent customer service skills and an ability to communicate effectively in English.
• Self-motivated with leadership and organizational abilities.
• Positive interpersonal skills and a proactive work style.
• Able to prioritize and handle multiple tasks simultaneously.
• Adaptable to changing priorities and unexpected situations.
• Reading, writing, and mathematics proficiency in English.
• Ability to lift at least 25 lbs and stand for extended periods.

Responsibilities

• Warmly greets guests and takes drink and food orders within 30 seconds of entry.
• Accurately total, process and collect payments using the POS system.
• Handle money, process credit/debit cards, and follow cash handling SOPs.
• Know the menu well and make recommendations, including allergen guidance.
• Ensure guest satisfaction and resolve issues with managerial assistance when needed.
• Respond to guest inquiries in a timely and friendly manner.
• Assist with training new team members and support other areas as needed.
• Maintain a clean, safe work environment and adhere to food safety regulations.
• Comply with brand standards, recipes, and procedures.
• Collaborate in a team environment and perform other duties as assigned.

Skills

Customer service

English communication

Leadership

Organizational skills

Interpersonal skills

Multitasking

Adaptability

Reading/writing/Math in English

Physical ability (lift 25 lbs)

Stamina (standing long hours)

Job description

• Transportation and parking space assistance

Duties and Responsibilities:

• Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the
  concept.
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale
  system.
• Handles money, processes credit and debit card, makes change, while complying with the company’s Cash
  Handling and Loss Prevention Standard Operating Procedures.
• Knowledgeable and enthusiastic about the restaurant's menu and products. Make recommendations to guests to
  fit their needs, especially when questioned about potential food allergens.
• Ensure guest satisfaction and work to resolve any guest issues or concerns enlisting the assistance of a Manager, if
  necessary, immediately.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Assist with new team member training by positively reinforcing successful performance and helping as needed.
• Support other areas of the restaurant as requested, such as stock work and clean up.
• Maintain a clean organized work environment that is free of safety hazards. Duties may include but are not
  limited to removing trash, sweeping, mopping, and cleaning dishes.
• Be compliant with all local, state, federal laws and regulation including those relating to food safety.
• Adhere to Brand standards and systems.
• Prepare all products following appropriate recipes and procedures.
• Ability to take direction and collaborate in a team environment.
• Other duties as assigned.

Position Qualifications:

• Ability to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service skills and an ability to communicate effectively, in English.
• Self-motivated, leadership and organizational skills.
• Positive interpersonal skills.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Proficiency required in reading, writing, and mathematics, in English.
• Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, gripping,
  climbing on a ladder, and walking long distances.
• Standing for long periods of time and the ability to work in an environment with varying temperatures.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.