Prep Cook

Atrium Health; Winston-Salem (NC); On-site; USD 25,000 - 32,000; Full time

Job summary

Atrium Health is seeking a Food Service Associate to support patient and guest meals, maintain sanitation standards, and ensure timely food preparation and service. You will follow safety protocols, monitor quality, and contribute to a positive dining experience for patients, visitors, and staff.

Ideal candidates have a high school diploma (or GED) and prior food service experience, with flexibility to work weekends and holidays in a hospital environment.

Qualifications

• Must have English fluency and basic math and computer skills.
• Ability to follow detailed instructions and work independently.
• Knowledge of food service equipment, preparation, service, and safety.
• Willingness to work weekends and holidays.
• Strong customer service orientation and communication with patients, visitors, staff and managers.

Responsibilities

• Contribute to high patient and customer satisfaction and service quality.
• Maintain sanitation rating and follow health department policies.
• Monitor product quality, recipe compliance and department guidelines.
• Ensure safety, sanitation, and cleanliness in the work area.
• Complete required in-service, HIPAA, and safety trainings annually.
• Support other departments as needed and assist team leaders in absence.

Skills

Fluent English

Basic math skills

Computer skills

Follow detailed instructions

Food service knowledge

Independently work

Customer service

Weekend/holiday availability

Effective communication with diversep

Education

High School diploma or GED

Tools

N/A

Job description

EDUCATION/EXPERIENCE

High School diploma or GED equivalent preferred. Two years' experience in food services, in a medical environment preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION

N/A

Essential Functions

• Contributes to overall positive patient and customer satisfaction striving to meet the highest service and quality standards.
• Maintains a 97% or better sanitation rating from the Health Department by following sanitation policies and completing daily/weekly cleaning assignments.Maintains a double gold rating from NSF.Ensures that Sodexo standards are being met consistently. Department maintains a minimum average Gold Check score of silver.
• Monitors quality of product at stations, ensures recipe compliance and adherence to departmental guidelines. Ensures productivity, delivery schedules, serving line start times and schedules are met.
• Follows all workplace safety and sanitation rules and regulations helping to maintain a safe work environment.
• Completes required in-service training, job specific training, annual Compliance and HIPAA training, and annual TJC/OSHA training.
• Participates in department's performance improvement initiatives. Works as a team player and provides support to other Food and Nutrition Services departments as requested by management.
• Minimizes product waste and controls cost. Ensures equipment and supplies are properly utilized, maintained, and handled properly to avoid breakage. Follows portion control guidelines and manages food and supplies. Ensures all required HACCP and required brand documentation is completed accurately.
• Assumes role of Team Leader in their absence by maintaining work area in an orderly and sanitary manner according to policy; compliance with departmental and/or brand standards. Resolves issues or concerns with employees, customers and/or department issues; provides assistance as deemed necessary.

Skills/Qualifications

• Must be fluent in English, have basic math and computer skills, and able to follow detailed instructions
• Knowledge of food service equipment, preparation, service, and safety
• Ability to work independently and efficiently, taking necessary initiative to solve problems
• Ability to adjust to the needs of the department
• Desire to achieve high customer service standards
• Ability to work weekends and holidays
• Ability to communicate with a wide variety of people including patients, visitors, hospital staff and managers

Work Environment

• May be required to work in all areas of the Food and Nutrition Services departments including kitchen and retail areas
• Exposure to wet tile floors and dangerous, sharp equipment

Physical Requirements

0%35%65%tototo35%65%100%N/AActivityXStandingXWalkingXSittingXBendingXReaching with armsXFinger and hand dexterityXTalkingXHearingXSeeingLifting, carrying, pushing and or pulling:X20 lbs. maximumX50 lbs. maximumX100 lbs. maximum