Prep Cook

SSP Group; Miami (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

SSP America is hiring for a food service position in an airport setting. You will prepare, serve, sell, and maintain food and beverage items, greet guests, take orders, and handle cash while ensuring accuracy and speed.

The role requires at least one year in food service, strong English communication, and the ability to handle customer service issues, operate the POS, and maintain cleanliness and stock. Equal opportunity employer with standard industry expectations.

Qualifications

• Minimum one year experience working in food service environment is essential.
• Verbal and written communication in English required to communicate with guests and take orders.
• Experience handling customer service issues.
• Basic math skills for cash handling and sales tallies.
• Food handlers permit as required by law.
• Brand Certification as required.
• Ability to remember and promote menu items.
• Ability to operate a keyboard & POS procedures to pre-check orders.

Responsibilities

• Prepare, serve, sell, and maintain food/beverage items.
• Greet guests and take orders in a courteous manner.
• Follow recipes and practice portion control.
• Maintain kitchen/station setup and stock supplies.
• Handle cash transactions and total checks accurately.
• Ensure cleanliness and health standards across shift.
• Complete opening, ongoing, and closing checklists.
• Inform manager of shortages and communicate with team.

Skills

Food service experience

English communication

Customer service

Cash handling

POS operation

Menu knowledge

Brand certification

Food safety knowledge

Stand for long periods

Job description

We are passionate about bringing cool, authentic restaurants to airports that represent a taste of place.

To prepare, serve, sell, and maintain food/beverage items. This includes, taking orders, receiving vendor deliveries, and cleaning of food items. These tasks are to be performed in a timely and professional manner to achieve the highest level of guest satisfaction.

• Understand that our guest is our #1 priority.
• Greet guests in a courteous and friendly manner (where applicable).
• Follow all recipes and practice portion control to prepare, garnish, and present ordered items.
• Maintain proper and adequate set-up of the kitchen/station on a daily basis. This includes requisitioning and stocking of all required food, paper products, and condiments.
• Handles, stores, and rotates all products properly.
• Follow and complete all items required as listed on shiftly prep-sheet.
• Responsible for set-up, regular maintenance, cleaning, and break-down of any machinery and equipment.
• Responsible for maintaining stock, cutting, and storage of all perishables daily to ensure product quality.
• Complete opening, on-going, and closing checklists as required.
• Inform the manager immediately of product shortages.
• Perform general and specific cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards.
• Return all items used during your shift to the proper place, clean and organize all work and storage areas (including all coolers and refrigerators), empty and re-line all trash containers.
• Meet with manager upon arrival to discuss shift set-up, and check out with manager before leaving to ensure duties are completed.

Skills and Requirements

• Minimum one year experience working in food service environment is essential.
• High school diploma preferred.
• Verbal and written communication is essential. Able to read, speak, and understand the English language in order to communicate with guests and take orders.
• Experience in dealing with problems involving customer service.
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, and total all other charges.
• Food handlers permit as required by law.
• Brand Certification as required.
• Ability to remember, recite, and promote the variety of menu items.
• Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check.
• Ability to stand and work in confined spaces for long period of time.

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.