Premium Suite Attendant | Part-Time | Rio Rancho Events Center

Oak View Group; Rio Rancho (NM); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Premium Suite Attendant, where your hospitality skills will shine! In this exciting role, you will be part of a dynamic team dedicated to providing exceptional food and beverage service in premium suites during live events. With flexible shifts available, you can balance your commitments while being part of a vibrant atmosphere that celebrates diversity and inclusivity. This is a fantastic opportunity to enhance your skills in a fast-paced environment while contributing to unforgettable experiences for guests. If you have a passion for hospitality and a knack for multitasking, this role is perfect for you!

Benefits

401(k) savings plan

401(k) matching

Qualifications

• Must be 18+ and able to work flexible shifts, including evenings and weekends.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Deliver food & beverage service within premium suites.
• Maintain sanitation and safety standards during events.
• Assist guests with orders and ensure timely service.

Skills

Cocktail making skills

Effective communication

Organizational skills

Ability to multitask

Food & bar service experience

Education

Valid food handling certificate

Alcohol service permit

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

We’re excited to announce we are looking for talented Premium Suite Attendants to follow direction from the F&B Supervisor to deliver a unique hospitality food and beverage service offering for our premium suites. In this role, you will be a part of an awesome team of colleagues who instinctively strive to exceed expectations, to support us in creating the best live music experience in Rio Rancho.

Due to scheduled working hours, all applicants must be 18+. This is a casual role offering flexible shifts available around your other commitments - involves shifts at evenings and weekends.

Knowledge, skills & experience:

• Work independently when required using your own initiative.
• Multitask and prioritise during busy periods; taking on any necessary tasks to help deliver a world-class experience.
• Effective communication and organizational skills, and the ability to work under pressure.
• Cocktail making skills and advanced beverage knowledge.
• Food & bar service experience in a premium hospitality area in a stadium, events arena, festival environment, or equivalent fast-paced hospitality setting.

This role pays an hourly rate of $15, plus tips.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Responsible for food & beverage service within the suites.
• Must demonstrate ability to read and comprehend Banquet Event Orders.
• Ensure all necessary equipment and pre-ordered food & beverage items are stocked to proper levels in the suite prior to the event.
• Full knowledge of the food and beverage menu and sharing the knowledge with the guests in the suite including ingredients, portion sizes, pricing, and preparation.
• Record a guest’s order and relay to the Suite Supervisor or Manager.
• Observe guests to anticipate and respond to any additional requests.
• Assist runners when needed to ensure food is brought to pantry on time for delivery.
• Present the guest with the final bill summary and accept payment as necessary.
• Clean up remaining food products and equipment after the event.
• Maintain sanitation, health, and safety standards in work areas.
• Demonstrate ability to meet the company standard for excellent attendance.

Qualifications

• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner which focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to speak, read, and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate and alcohol service permit if required by state and federal regulations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as related to cash/credit transactions and cash reconciliation.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.