Premium Seating Gameday Student Ambassador

UGA Savannah River Ecology Laboratory; Athens (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals for the Premium Seating Gameday Student Ambassador role. This exciting position involves assisting with the management of premium seating areas during game days, ensuring exceptional customer service for guests. Candidates will engage with various stakeholders, maintain the exclusivity of premium areas, and perform a variety of duties to enhance the game day experience. Ideal for students looking to gain experience in a dynamic environment while supporting their university's athletic events.

Qualifications

• Strong organizational and time management skills required.
• Experience in customer service preferred but not required.

Responsibilities

• Assist with operational management during game days.
• Provide high levels of customer service to guests.

Skills

Organizational Skills

Time Management

Written Communication

Verbal Communication

Customer Service

Education

High School Diploma

College Student

Job description

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Posting Details

Position Details

Posting Number G/R26708P Working Title Premium Seating Gameday Student Ambassador Department Athletics-Premium Seating About the University of Georgia

Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine.

About the College/Unit/Department College/Unit/Department website Employment Type Employee Additional Schedule Information Advertised Salary Anticipated Start Date 08/19/2024 Posting Date 07/29/2024 Closing Date Open Until Filled Yes Special Instructions to Applicants Location of Vacancy Athens Area EOO Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([e-mail]).

USG Core Values Statement

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Duties/Responsibilities

Duties/Responsibilities

Assist Premium Seating Directors with operational management of premium seating operation during UGA Athletics game days. Provide high levels of customer service to all Premium Seating guests while maintaining a service first and solution-minded attitude. Present exceptional interpersonal skills, via in-person or radio, by communicating with multiple constituent groups on game days including staff, donors, vendors, etc. Maintain exclusivity of premium areas by monitoring entry points, reviewing tickets, and implementing policies and procedures.

Percentage of time 70 Duties/Responsibilities

Perform all pre-game, in-game, and post-game duties specific to your positions as assigned by the Director of Premium Seating. Assist in game week preparations of the Premium Seating operations.

Percentage of time 20 Duties/Responsibilities

Other duties as assigned

Percentage of time 10

Position Details

Position Information

Classification Title Student Assistant FLSA Non-Exempt UGA Job Code FTE .49 Minimum Qualifications Position Summary

Provide support for the game day operation and management of all premium seating spaces of University of Georgia Athletic Association by serving as goodwill ambassadors to all premium seating guests while implementing operational and procedural policies set forth by UGAAA.

Ambassadors are hourly employees who will work home football, men’s basketball, women’s basketball, and baseball events.

Relevant/Preferred Education, Experience, Licensure, Certification in Position Knowledge, Skills, Abilities and/or Competencies

• Strong organizational and time management skills.
• Strong written and verbal communication skills.
• Experience working in a team-oriented environment preferred.
• Customer service experience preferred but not required.
  
  

Physical Demands Is this a Position of Trust? No Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Is driving a requirement of this position? Yes Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) No Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name Amy Bales Recruitment Contact Email [e-mail] Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

Optional Documents

• Resume/CV
• Cover Letter

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education and Training

• Industries

  Research Services

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