Premium Manager – Washington State University

Aramark United States; United States; On-site; USD 78,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) retirement plan

Parental leave & paid time off

Job summary

Aramark United States is seeking a Premium Manager to lead all aspects of premium and catering solutions for Washington State University Athletics in Pullman, WA. You will lead the Premium/Catering team to fulfill events and catering requests, ensuring customer expectations and service standards are met.

The role emphasizes delivering high-quality catering services, developing strong client relationships, and managing events from planning to execution.

Qualifications

• Requires at least 2 years of experience.
• Prior management or supervisory experience preferred.
• Previous experience in events, hospitality and catering preferred.
• Available to work event-based hours, including weekends and holidays.
• Must have excellent communications skills.
• Food Handlers and Alcohol Service Certifications as required.
• Occasional lifting up to 50 lb. and standing for extended periods.

Responsibilities

• Develop and complete catering solutions to meet customers’ needs.
• Develop and maintain effective client and customer rapport.
• Deliver consistent quality in planning and carrying out events.
• Facilitate the delivery of prepared food and set up of events crafted from banquet event orders.
• Assist clients in planning special events and providing creative solutions.
• Train and lead catering employees to ensure catering and event standards are followed.
• Provide completed Banquet Event Orders to team and ensure all requests are met prior to event.
• Responsible for delivering food and labor targets.
• Execution of catering events of varied size and scope including staffing and management.
• Ensure accurate reporting of all catering related revenue, expenses, and receivables.
• Recruit, train, schedule and develop team members.
• Ensure compliance with all food, occupational, and environmental safety policies.

Skills

Leadership

Client rapport

Team leadership

Communication skills

Education

Bachelor's degree or equivalent experience

Job description

Job Description

The Premium Manager is a leadership position which leads all aspects of premium and catering solutions for Washington State University Athletics, Pullman WA. This position will lead the Premium/Catering team to complete events or catering delivery requests in line with customer expectations and service standards.

We take a balanced approach to benefits. We designed our benefits to promote a culture of health and wellbeing. No one knows what you need better than you, so we provide you with the necessary tools to help you take care of your health, family, finances and future.

BENEFITS

Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible salaried Aramark employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, vacation, sick leave, and disability coverage. Salary eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

COMPENSATION

The salary rate for this position ranges from $78,000 to $85,000 depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

Job Responsibilities

• Develop and complete catering solutions to meet customers’ needs
• Develop and maintain effective client and customer rapport
• Deliver consistent quality in planning and carrying out events
• Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
• Assist clients in planning special events and providing creative solutions to clients’ needs
• Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
• Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event
• Responsible for delivering food and labor targets
• Responsible for execution of catering events of varied size and scope including staffing and management
• Ensure accurate reporting of all catering related revenue, expenses, and receivables
• Recruit, train, schedule and develop team members
• Ensure compliance with all food, occupational, and environmental safety policies
• At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 2 years of experience
• Prior experience in a management or supervisory role preferred
• Previous experience in events, hospitality and catering preferred
• Requires a bachelor’s degree or equivalent experience
• Available to work event-based hours, including weekends and holidays
• Must have excellent communications skills
• Ability to solve problems via teamwork and collaboration
• Complete Food Handlers and Alcohol Service Certifications as required
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Ability to stand for extended periods of time

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing – a new challenge, a sense of belonging, or just a great place to work – our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.