Premium Hotel Bartender — Guest-Centric Mixology

HEI Hotels; Cleveland (OH); On-site; USD 14,000 - 21,000; Full time

Benefits offered by this job

Medical and Dental coverage through a

Vision insurance through EyeMed

Vacation and holiday programs

Pet insurance through the ASPCA

Life insurance and disability plans

401(k) with employer matching

Employee discounts on hotel stays

Job summary

The Westin Cleveland Downtown, part of HEI Hotels, is seeking a Bar/Server role to deliver exceptional guest experiences in a fast-paced beverage service environment. You will manage stock, prepare garnishes, and ensure accurate cash handling while maintaining compliance with beverage regulations.

Ideal candidates have strong guest communication skills, basic F&B knowledge, and the ability to work standing for long periods, with a team‑oriented approach.

Qualifications

• Must communicate well with guests.
• Basic knowledge of food and beverage preparation and service of various alcoholic beverages.
• Basic mathematical skills for cash handling and POS.
• Ability to stand for long periods.
• Ability to work in a team and adapt communication.

Responsibilities

• Maintains bar setup and stock daily.
• Prep and store garnishes and perishables.
• Greet guests and take drink orders.
• Mix drinks and present them with proper portions.
• Comply with state, federal and company beverage-service requirements.
• Process orders and balance cash/credit transactions.
• Secure equipment and deposits for cash handling and inventory.

Skills

Guest communication

F&B service

Cash handling

Stock management

Garnish preparation

Education

Hotel experience preferred

Job description

The Westin Cleveland Downtown, part of HEI Hotels, is seeking a Bar/Server role to deliver exceptional guest experiences in a fast-paced beverage service environment. You will manage stock, prepare garnishes, and ensure accurate cash handling while maintaining compliance with beverage regulations.

Ideal candidates have strong guest communication skills, basic F&B knowledge, and the ability to work standing for long periods, with a team‑oriented approach.