Premium Creator Account Manager

Playbook Technologies Inc.; Northern (KY); Hybrid; USD 65,000 - 81,000; Full time

Job summary

Playbook Technologies Inc. is seeking a dedicated Creator Manager to own a portfolio of high-value creators. You will work as a right hand to the Head of Creator Management, training deeply and optimizing workflows to strengthen relationships.

This role requires being deeply in the creator space, relentlessly organized, and capable of proactive outreach; you’ll coordinate with product, marketing, and operations to safeguard revenue and growth.

Qualifications

• Expert on growing creator business.
• Deep immersion in the creator space with monetization strategies.
• Obsessively organized and reliable.
• Experience in account/creator management or similar client-facing role.

Responsibilities

• Be the right hand to Head of Creator Management; trained by them, optimize workflows and build relationships with creators.
• Long term - manage a portfolio of legacy, high-touch creators requiring a personalized approach.
• Primary point of contact for creators; handle inbound, proactively reach out, and anticipate needs.
• Shadow current relationship owner and absorb nuances of these accounts.
• Coordinate with internal teams (product, marketing, ops) on behalf of these creators.
• Maintain detailed records of relationship history, preferences, and ongoing commitments.
• Flag risks, blockers, or opportunities early; nothing should fall through the cracks.

Skills

Growing creator business

Creator monetization strategies

Organized and reliable

Relationship-building

Independent work

Execution and relationship management

Account management experience

Job description

About the Role

Playbook works with a group of high-value, long-tenured creators whose relationships predate our current processes. These accounts are complex, trust-based, and critical to the business. We need someone to own them fully — a right hand who will be trained deeply, knows every nuance, and can manage these creators at the highest level without needing to be told twice.

This is a grind-it-out, detail-obsessed role. The right person loves being in the weeds, has no conflicting priorities, and is fully committed to this creator cohort.

What You'll Do

• Be the right hand to our Head of Creator Management - you will be trained by them, work with them to optimize workflows and build relationships with their portfolio of creators.

• Long term - manage a focused portfolio of legacy, high-touch creators who require a personalized, relationship-first approach

• Serve as the primary point of contact for these creators — handle inbound, proactively reach out, and anticipate their needs

• Shadow and be trained directly by the current relationship owner; absorb every nuance of these accounts

• Coordinate with internal teams (product, marketing, ops) on behalf of these creators

• Maintain detailed records of relationship history, preferences, and ongoing commitments

• Flag risks, blockers, or opportunities early — nothing should fall through the cracks

Who You Are

• You are expected to be an expert on growing creator business

• Someone who is deeply immersed in the creator space and confident in creator monetization strategies

• Obsessively organized and reliable — you follow up, follow through, and don't let things slip

• A relationship-builder at heart — you enjoy getting to know people deeply and being genuinely useful to them

• Comfortable with ambiguity and able to operate independently once trained - you are a driver

• Someone who finds satisfaction in execution and relationship management

• Previous experience in account management, creator management, talent management, or a similar client-facing role

Why This Role Matters

These creator relationships represent significant revenue and brand trust for Playbook. This hire ensures continuity, protects those relationships, and frees up senior leadership to focus on growth. This is a mission-critical role, not a support role.