Premium Clubs Supervisor | Part-Time | Moody Center

Spectra; Austin (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Premium Clubs Supervisor to oversee guest service in club areas at a premier venue. This role involves ensuring quality and hospitality, supervising team members, and maintaining inventory control. The ideal candidate will have supervisory experience in food and beverage, excellent communication skills, and the ability to thrive in a fast-paced environment. Join a team that values diversity and inclusivity, and be part of creating unforgettable experiences for guests at a world-class arena. This is a fantastic opportunity for those passionate about hospitality and event management.

Benefits

401(k) Savings Plan

401(k) Matching

Qualifications

• 1-2 years experience in a supervisory role in food & beverage.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Oversee food & beverage service setup and quality.
• Supervise team members during events and maintain standards.
• Ensure compliance with safety and sanitation regulations.

Skills

Interpersonal Skills

Communication Skills

Teamwork

Food Handling

POS System Handling

Education

High School Diploma

Food Handling Certificate

TABC Certificate

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Premium Clubs Supervisor is responsible for overseeing the serving of guests in all Club areas. The Premium Clubs Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Premium Clubs Supervisor will assist the Premium Club Manager with projects including training, inventory and special events.The Premium Clubs Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly rate of $20.00-$21.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until August 1, 2025.

About the Venue

At Moody Center in Austin, Texas, we are building a championship organization that serves our fans, community, and business partners through world-class sports, entertainment, and experiences. We believe our employees are our greatest assets. We strive to create a culture that empowers and inspires our employees to go above and beyond for our clients, patrons and community.

Moody Center is Austin’s new arena that gave the “Live Music Capital of the World” the world-class arena it deserves. Moody Center is a premiere 15,000+ seat venue that hosts the biggest artists and acts on the planet. Designed specifically for concerts, the new arena is home to The University of Texas Women’s and Men’s basketball games, family shows, and other sporting and community events. Moody Center is the first of its kind in the industry with an unrivaled partnership between Oak View Group, Live Nation/C3 Presents, The University of Texas at Austin, and Minister of Culture, Matthew McConaughey. Moody Center has been recently named the Arena of the Year by Pollstar and by the Academy of Country Music.

Responsibilities

• Responsible for overseeing the setup of food & beverage service areas within clubs based on specific event needs
• Ensures all clubs are set prior to event
• Responsible for ensuring quality and hospitality throughout all Premium Club areas
• Responsible for communication between counter parts of the department
• Responsible for organization and preparation of events
• Responsible for supervising team members on non-event and event days
• Direct any other inquiries (not regarding food and beverage) to the correct entity and/or personnel
• Monitor and maintain food quality
• Assist management with monitoring department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
• Monitor and maintain inventory control and product requisition
• Have full knowledge of food and beverage menu items and accompaniment
• Adhere to state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
• Detect and act upon guest inebriation as trained, escalating to management or security when needed
• Responsible for observing guests to respond to any additional requests
• Supervises the set up of club functions including linens, dishware, glassware and silverware
• Maintains sanitation, health and safety standards in work areas
• Must show demonstrated ability to meet the company standard for excellent attendance
• Assures that the location equipment is operable and clean prior to start of event
• Enforces all company policies and procedures
• Assists Management team with projects including training, inventory and special events
• All other duties as assigned by the managers and supervisors

Qualifications

• At least 1-2 years’ experience working in a supervisory capacity in a food & beverage environment
• Excellent interpersonal and communication skills
• Ability to speak, read and write in English
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Must possess or be willing to obtain valid food handling certificate and TABC certificate prior to working at Moody Center
• Ability to accurately handle register and revenue collections through POS system is required

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.