Premium Auditor & Mentor (Hybrid/Remote)

West Bend Insurance Company; West Bend (WI); Hybrid; USD 62,000 - 97,000; Full time

Benefits offered by this job

Medical & Prescription Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Short and Long Term Disability

Flexible Spending Accounts

Life and Accidental Death & Disability

Employee Assistance Program

401(k) Plan with Company Match

Pet Insurance

Paid Time Off

Job summary

West Bend Insurance Company seeks a Premium Auditor to independently conduct detailed audits of policyholders’ operations and financial records to determine accurate premium. This role includes physical and hybrid audits across multiple lines, mentoring junior staff, and contributing to training and QA processes.

Ideal candidate has 4–6 years of premium audit experience and solid knowledge of industry standards.

Qualifications

• Bachelor’s degree in Business, Finance or related field.
• Completion of Program in General Insurance.
• Course work towards Associate in Premium Auditing designation.

Responsibilities

• Conduct premium audits by examining policyholder operations and financial documentation to determine actual exposure in accordance with insurance coverage.
• Schedule and perform physical and hybrid audits across various lines of business, including Workers Compensation, General Liability, Auto Liability, and Garage.
• Identify and collect appropriate documentation to complete thorough and accurate audits.
• Analyze and interpret financial data to calculate correct earned premiums.
• Apply and interpret auditing standards using industry manuals such as the Basic Manual for Workers Compensation and Employers Liability Insurance, ISO Commercial Lines Manual, SCOPES, and PAAS Reference Materials.
• Collaborate professionally with agents, underwriters, policyholders, and internal teams to clarify audit results and resolve discrepancies.
• Support quality assurance and peer review processes by validating complex audits for accuracy and compliance.
• Serve as a technical mentor to Premium Auditor I and II associates, providing guidance on audit procedures and regulatory interpretation.
• Assist with departmental training by sharing expertise in manuals, classifications, and audit process best practices.
• Contribute to process improvements and audit documentation updates based on emerging trends or regulatory changes.

Skills

Premium auditing

Microsoft Office

Multi-tasking

Communication skills

Independent work

Team collaboration

Education

Bachelor's degree in Business/Finance

Program in General Insurance

Associate in Premium Auditing (in progress)

Tools

Data entry software

Job description

West Bend Insurance Company seeks a Premium Auditor to independently conduct detailed audits of policyholders’ operations and financial records to determine accurate premium. This role includes physical and hybrid audits across multiple lines, mentoring junior staff, and contributing to training and QA processes.

Ideal candidate has 4–6 years of premium audit experience and solid knowledge of industry standards.