Hybrid Premium Auditor - Field Expert & Mentor

West Bend Mutual Insurance Company; West Bend (WI); Hybrid; USD 62,000 - 97,000; Full time

Benefits offered by this job

Medical & Prescription Insurance

Health Savings Account

Dental Insurance

Vision Insurance

401(k) Plan with Company Match

Paid Time Off

Job summary

West Bend Mutual Insurance Company is seeking a Premium Auditor to independently audit policyholders’ operations and financials to ensure accurate premium determinations. Will perform physical and hybrid audits across multiple lines and mentor junior staff.

The role requires 4–6 years of audit experience, knowledge of industry standards, and strong communication skills. Travel to SE Wisconsin offices or remote locations is expected as needed.

Qualifications

• 4-6 years of premium audit hybrid or field experience across multiple lines of business.
• Knowledge of insurance manuals and industry standards (NCCI, ISO, PAAS).
• Organizational, analytical, customer service and interpretive skills.
• Proficiency in Microsoft Office and data entry software.
• Ability to work independently and manage multiple assignments.
• Effective multi-tasking in a fast-paced team environment.
• Written, verbal & interpersonal communication skills.

Responsibilities

• Conduct premium audits by examining policyholder operations and financial documentation to determine actual exposure.
• Schedule and perform physical and hybrid audits across various lines of business.
• Identify and collect appropriate documentation to complete thorough audits.
• Analyze and interpret financial data to calculate earned premiums.
• Apply auditing standards using industry manuals such as Basic Manual for Workers Compensation and ISO.
• Collaborate with agents, underwriters, policyholders, and internal teams to clarify audit results and resolve discrepancies.
• Support quality assurance and peer review by validating complex audits for accuracy.
• Mentor Premium Auditor I/II associates on procedures and regulatory interpretation.
• Assist with departmental training by sharing expertise in manuals and audit practices.
• Contribute to process improvements and audit documentation updates.

Skills

Analytical skills

Organizational skills

Customer service

Microsoft Office

Independent work

Multi-tasking

Education

Bachelor's degree in Business/Finance related field

General Insurance program completion

Associate in Premium Auditing coursework

Tools

Data entry software

Job description

West Bend Mutual Insurance Company is seeking a Premium Auditor to independently audit policyholders’ operations and financials to ensure accurate premium determinations. Will perform physical and hybrid audits across multiple lines and mentor junior staff.

The role requires 4–6 years of audit experience, knowledge of industry standards, and strong communication skills. Travel to SE Wisconsin offices or remote locations is expected as needed.