Premium Auditor Associate

biBerk Business Insurance; San Antonio (TX); On-site; USD 57,859,000 - 60,614,000; Full time

Benefits offered by this job

Medical Insurance

Vision Plan

Dental Plan

Generous PTO

Paid holidays and floating holidays

Paid parental leave

401(k) with company match

Tuition reimbursement

Wellness programs

Employee discounts

Job summary

biBerk is seeking a Payroll Audit Specialist to review payroll, tax, and accounting records to determine premium bases for Workers’ Compensation, General Liability, and Professional Liability. You will gather details over the phone and by email to ensure accurate classifications and appropriate premium assessments.

The role emphasizes applying state manual rules, auditing outcomes, and delivering excellent customer service to policyholders throughout the audit process.

Qualifications

• Bachelor’s degree in finance, business, or accounting is required.
• Proficiency in Microsoft Excel; aptitude to learn other software.
• Excellent oral and written communication skills.
• Detail oriented with high accuracy.
• Strong critical thinking and organizational skills.
• Ability to problem solve and use good judgment.
• Self-motivated with excellent time management.
• Desire to continuously learn. Previous relevant experience preferred.

Responsibilities

• Review payroll, tax, and accounting records to determine premium bases for multiple insurance lines.
• Obtain business operation descriptions and employee job duties via phone and email.
• Verify proper insurance classification codes and suggest changes as needed.
• Adjust premiums per state manual rules and credits.
• Complete audit worksheets and process findings in the database.
• Provide superior customer service throughout the audit process.
• Resolve disputes regarding audit results.

Skills

Attention to detail

Time management

Communication skills

Problem solving

Critical thinking

Judgment

Self-motivation

Willingness to learn

Education

Bachelor’s Degree in finance, business, or accounting

Tools

Microsoft Excel

Job description

Job Type

Full-time

Job Responsibilities

• Review and analyze payroll, tax, and accounting records to determine the appropriate premium base for a variety of insurance lines, including Worker’s Compensation, General Liability, and Professional Liability (a.k.a. Errors and Omissions)
• Obtain descriptions of business operations, employee job duties, and other relevant information over the phone and through email
• Determine if proper insurance classification codes have been assigned to customer policies according to the state manuals and suggest class code changes when appropriate
• Adjust premiums based on state manual rules, such as officer wage adjustments, premium overtime credits, tip credits, etc.
• Complete audit worksheets using an Excel template and process the audit findings in our database
• Provide superior customer service to the policyholders throughout the audit process
• Resolve customer disputes regarding audit results

Required Qualifications

• Bachelor’s Degree in related field (finance, business, accounting)
• Proficient in Microsoft Excel and has an aptitude to learn other software applications
• Excellent oral and written communication skills
• Detail oriented with a high accuracy rate
• Strong critical thinking and organizational skills
• Ability to problem solve and use good judgmentStrong reading comprehension skills to interpret and apply manual rules
• Self-motivated with excellent time management skills
• Desire to continuously learn
• Previous related work experience preferred, but not required (Worker’s Compensation, General Liability, and/or Professional Insurance)

About Us

biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer. BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust. BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include:

• Medical (PPO/HDHP), vision, disability, and life insurance.
• Enhanced dental plan with orthodontia coverage in addition to a standard plan.
• Generous PTO plan for all benefit-time eligible employees.
• Paid company holidays and 4 floating holidays.
• Paid parental leave.
• Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
• Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
• Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
• Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
• Voluntary benefits that include accident, critical illness, and hospital indemnity.
• Employee discount and rewards program on travel, tickets, electronics, home, and more.

In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The entry level rate for this position starts at $20.52 per hour. Higher rates may be available for candidates with commercial property and casualty underwriting experience. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.