Premium Attendant (ShareCare) - State Farm Arena

Compass Group USA; Atlanta (GA); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA is seeking a Premium Attendant for the Atlanta ShareCare experience at State Farm Arena/Levy Restaurants. This part-time, event-based position pays $16.00 per hour and requires nights and weekend shifts, including Hawks home games.

You will deliver food, assist with setup/breakdown, and uphold food safety standards. The ideal candidate is outgoing, able to interact with high-profile guests, communicates effectively, and makes decisions with little guidance.

Qualifications

• Stand for long periods and actively engage with guests.
• Ability to stand, walk, stoop, kneel, crouch, or crawl.
• React with alertness in emergency situations.
• Demonstrate physical stamina and agility to be mobile.
• Lift/move materials and equipment up to 50 pounds.

Responsibilities

• Delivers food promptly and professionally; maintains safe food handling and sanitation standards.
• Sets up and breaks down the event spaces.
• Ensures proper display and maintenance of all food during events.
• Advises guests on food and drink pairings; accommodates requests and notes preferences.
• Coordinates with back-of-house to ensure orders are delivered correctly.
• Maintains high level of guest relations and flexibility in communications.
• Promotes a clean, safe, and neat environment for guests.
• Keeps confidentiality of personal or medical information shared.
• Addresses complaints promptly and relays information to supervisor.
• Ensures dining area is set up before/after service and remains clean.
• Operates equipment such as fire extinguishers, telephones, beverage machines.

Skills

Stand for long periods

Guest interaction

Problem solving

Effective communication

Job description

Premium Attendant (Atlanta ShareCare) - State Farm Arena/Levy Restaurants

Pay Rate:$16.00 per hour. This is not a tipped position.

Schedule:Part time event-based schedule. Must be able to work nights and weekends. Must be able to work all Hawks home games.

Requirements:The ideal candidate will have a desire to gain experience and work in the foodservice or hospitality industry. An outgoing personality is preferred. The candidate should have the ability to interact with high profile guests and remain professional and dedicated to providing an exceptional experience. The ability to comunicate effectively with the ability to problem solve and make decisions with little guidance.

Qualifications

• Stand for long periods of time and be able to actively engage physically with guests.
• Ability to stand, walk, stoop, kneel, crouch, or crawl.
• React with physical and mental alertness in emergency situations.
• Demonstrate physical stamina and agility required to be mobile for long periods of time throughout the day.
• Lift/move materials and equipment up to 50 pounds

Job Summary

Summary:The Premium Attendant is responsible for delivering food items from the kitchen to the chef tables in Share Care Club. In this position, the attendant should have an understanding of the content of the menu and ensures that food is delivered in a timely fashion. The attendant should understand and follow food safety and sanitation guidelines and help with the execution of area setup and breakdown.

Essential Duties and Responsibilities:

• Ensures all food is properly displayed and maintained throughout the event.
• Responsible for the set up and breakdown of the event that is taking place in the arena.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program