Premier Host: Warm Welcomes & Seamless Seating

Nobu Hotel Palo Alto; Palo Alto (CA); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Employee meal program

Uniform provided

Job summary

Nobu Hotel Palo Alto is seeking a friendly Host to greet guests, manage seating, and coordinate with the FOH team. You will use OpenTable to handle reservations, maintain the seating chart, and respond to guest inquiries in a fast-paced, upscale setting.

The role requires strong English communication, a professional appearance, and the ability to work under pressure with excellent multitasking skills. 18+ and a Food Handler Card are preferred.

Qualifications

• Basic understanding of menu items.
• Experience using OpenTable reservation system.
• Proficiency with computers, phone systems and messaging systems.
• Ability to communicate in English with guests, co-workers and management.
• Ability to perform duties with attention to detail, speed, accuracy and courtesy.
• Punctuality and regular attendance.
• Ability to work well under pressure and handle multiple tasks.
• Must be at least 18 years old.

Responsibilities

• Greet and acknowledge guests as they arrive and seat them.
• Escort guests to their tables and maintain a warm welcome from the FOH team.
• Maintain seating chart and communicate with kitchen about counts and wait times.
• Take reservations in person and over the phone using professional language.
• Answer telephones and respond to guest questions.
• Keep host/hostess stand and work areas clean.
• Use guest names whenever possible.
• Follow hotel rules and safety regulations.

Skills

OpenTable

Customer service

English proficiency

Multi-tasking

Attention to detail

Interpersonal skills

Punctuality

Teamwork

Communication skills

Work under pressure

Education

High school diploma or equivalent

Tools

POS systems

Phone systems

Messaging systems

Job description

Nobu Hotel Palo Alto is seeking a friendly Host to greet guests, manage seating, and coordinate with the FOH team. You will use OpenTable to handle reservations, maintain the seating chart, and respond to guest inquiries in a fast-paced, upscale setting.

The role requires strong English communication, a professional appearance, and the ability to work under pressure with excellent multitasking skills. 18+ and a Food Handler Card are preferred.