Pregnancy Support & Options Navigator

Choices Pregnancy Resource Center; Chattanooga (TN); On-site; USD 42,000 - 56,000; Full time

Job summary

Choices Pregnancy Resource Center in Chattanooga seeks a Patient Care Coordinator (PCC), a non-medical role providing compassionate support to patients during and after their pregnancy test appointment. The PCC acts as a Patient Advocate by offering unbiased education on pregnancy options and connecting clients with resources and referrals.

The position reports to the Patient Care Manager and includes regular evaluations and one-on-one meetings.

Qualifications

• Bilingual English/Spanish preferred but not required.
• Committed Christian aligned with Choices policies and mission.
• Strong commitment to life ethics and compassionate patient support.
• Proven management skills: problem-solving, clear communication, administration.
• Ability to manage projects with minimal supervision.

Responsibilities

• Meet regularly with patients during urine pregnancy test appointments to provide education on options and support spiritual growth when appropriate.
• Update referral and resource materials; liaise between Choices and outside agencies.
• Provide administrative support such as copying, charting, auditing, and handling calls/texts promptly.
• Support recruitment, onboarding, training, and education of non-medical volunteers.
• Share team duties and maintain reception, lobby, and common areas.
• Coordinate and monitor patient follow-up processes and ensure timely care.
• Proactively manage assigned projects.

Skills

Bilingual English/Spanish

Patient advocacy

Administrative skills

Communication

Project coordination

Job description

Choices Pregnancy Resource Center in Chattanooga seeks a Patient Care Coordinator (PCC), a non-medical role providing compassionate support to patients during and after their pregnancy test appointment. The PCC acts as a Patient Advocate by offering unbiased education on pregnancy options and connecting clients with resources and referrals.

The position reports to the Patient Care Manager and includes regular evaluations and one-on-one meetings.