Precision Data Entry & Customer Support Specialist

KI MOBILITY; Stevens Point (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Low Premium Medical Benefit

Employee Recognition Program

Job summary

KI Mobility in Stevens Point, WI seeks a Customer Service - Data Entry Specialist to process customer orders for configurable mobility products, communicate with customers by email and phone, and support clinical professionals worldwide.

The role emphasizes accuracy, teamwork, and professional communication, with a Monday-Friday schedule, onsite, starting wage $17 per hour, and benefits including low premium medical and employee recognition.

Qualifications

• Minimum 2+ years in an office-based customer service role or related experience with complex or custom products.
• Experience with Word, Excel and other enterprise software; proven customer support experience.

Responsibilities

• Interact with customers primarily via email to provide information and process orders for configurable mobility products.
• Accurately prepare detailed orders based on customer information.
• Coordinate with internal departments to respond to customers and resolve issues.
• Maintain accurate order-entry documentation in internal systems.
• Communicate professionally with Customer Service and cross-functional teams.

Skills

Attention to detail

Communication

Multitasking

Time management

Professionalism

Education

Office experience

Tools

Microsoft Office

Enterprise software

Job description

KI Mobility in Stevens Point, WI seeks a Customer Service - Data Entry Specialist to process customer orders for configurable mobility products, communicate with customers by email and phone, and support clinical professionals worldwide.

The role emphasizes accuracy, teamwork, and professional communication, with a Monday-Friday schedule, onsite, starting wage $17 per hour, and benefits including low premium medical and employee recognition.