Precision Construction Specialist

Groff Tractor; California (MO); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading equipment provider is seeking a Precision Construction Specialist to support customer service for John Deere SmartGrade and Topcon machine control solutions. The role involves conducting installations, calibrations, and training for customers. Successful candidates will have previous customer service experience and a valid driver's license, along with a strong focus on detail and teamwork. If you're ready to be a pivotal part of our skilled team, join us to deliver exceptional service.

Qualifications

• Experience in customer service and operating vehicles for demonstrations.
• Strong focus on customer satisfaction and detail orientation.
• Ability to work in a flexible manner and meet deadlines.

Responsibilities

• Provide training and support for John Deere SmartGrade and Topcon solutions.
• Conduct demonstrations and customer training sessions for equipment.
• Perform field calibrations and ensure equipment connectivity for delivery.
• Conduct Grade Management and Machine Control Training classes for customers.
• Assist in training sales reps, technicians and customers on machine control systems.
• Demonstrate the Level Best line of Precision Grading attachments.
• Provide training and diagnostic support to technicians on machine control repairs.
• Check calibrations and remote connectivity prior to deliveries.
• Perform field calibrations on Precision Grading equipment and attachments.
• Complete John Deere University training.

Skills

Customer Service experience

Strong knowledge of Grade Control Solutions

Effective communication

Attention to detail

Teamwork

Self-motivated

Problem solving

Education

Valid Driver's License

Tools

John Deere SmartGrade

Topcon machine control

Trimble machine control

Job description

Job Details

1. Job Location: Harmony - Harmony, PA 16037
2. Reports To: Precision Construction Manager
3. Subordinates: None
4. Department: Service
5. Exemption Status: Exempt
6. Job Outline

Summary of Primary Functions

GT&E, LLC. is seeking an experienced Precision Construction Specialist. The top candidate will work with our highly skilled team to provide industry‑leading customer service and support for John Deere SmartGrade and Topcon machine control solutions. The candidate will complete installations, calibrations, and troubleshooting for customers and work side‑by‑side with the Precision Construction Sales Specialists to deliver outstanding customer experience.

This job description does not include a complete listing of all the duties and functions of the position. Management reserves the right to assign other duties or projects as necessary.

Essential Functions and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. (Other duties may be assigned)

This position will partner with the C&F and CCE sales team to conduct successful demonstrations and assist in the sales/rental process.

• Responsible for delivery, walkarounds and customer training at time of sale/rental.
• Will need to learn and maintain a working knowledge of 2D and 3D machine control systems as it relates to John Deere equipment and the construction industry.
• Complete the course to become a Precision Construction Certified Dealer Instructor.
• Conduct Grade Management and Machine Control Training classes for customers.
• Responsible for assisting in training sales reps, technicians and customers on John Deere SmartGrade, Topcon and Trimble machine control systems.
• Responsible for demonstrating the Level Best line of Precision Grading attachments.
• Provide training and diagnostic support to technicians as it relates to machine control repairs.
• Responsible for checking machine calibrations and remote connectivity prior to machine deliveries.
• Responsible for performing field calibrations on the full line of Precision Grading equipment and attachments.
• Must complete all assigned John Deere University training.
• Detailed job responsibilities are subject to change based on the introduction of new machine control technologies and keeping in alignment with Deere/GT&E goals.

Qualification

• Valid Drivers License
• Customer Service experience

Education, Skill, and/or Experience Requirements

• Able to communicate effectively and professionally.
• Strong focus on customer service.
• Strong knowledge of Grade Control Solutions and construction equipment technology.
• Good skills in operating vehicles and equipment used for demonstration purposes.
• Able to maintain a standard operating Driver’s License.
• Strong attention to detail.
• Able to work effectively in a team environment.
• Self‑Motivated
• Able to meet commitments and deadlines.
• Able to complete required documentation and reports in a timely manner.
• Able to perform multiple tasks simultaneously.
• Able to work a flexible schedule as needed.
• Able to organize and prioritize numerous tasks and complete within time constraints.
• Demonstrates openness to new procedures, technology and structure.
• Extensive driving required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee frequently is required to walk; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit.
• The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• Specific vision abilities required by this job include close vision, and color vision.