Precertification Specialist, Nucleus Building, 8:00a-4:30p

University Medical Center; Louisville (KY); On-site; USD 42,000 - 60,000; Full time

Job summary

UofL Health in Louisville, KY is seeking a Patient Access/Authorization Specialist to identify necessary clinical documentation and support medical necessity for procedures and orders. You will submit authorizations, verify coverage, and coordinate patient encounters across systems while ensuring accurate records and timely payer communications.

Preferred candidates have 3+ years in prior authorization or related roles, familiarity with Electronic Health Records, and strong knowledge of medical

Qualifications

• At least one year of patient access, insurance verification, prior authorization, or related experience (required).
• 3 years of prior authorization or related experience (preferred).
• Medical Terminology preferred.

Responsibilities

• Identify and assemble clinical documentation to support medical necessity for procedures and orders.
• Submit authorizations and related information to payers in a timely manner.
• Coordinate patient encounters using various systems and eligibility verification tools.
• Maintain thorough and accurate documentation in the patient record.
• Respond to inquiries from patients, providers, and payer representatives promptly and professionally.

Skills

Insurance verification

Prior authorization

Patient access

Education

High School Diploma or equivalent

Medical Terminology (preferred)

Tools

EHR systems

Job description

Primary Location:

Nucleus Building - ULP - AMG

Address: 300 E. Market St. Louisville, KY 40202

Shift:

First Shift (United States of America)

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals-UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Accurately and efficiently identifies all appropriate and necessary clinical documentation to support medical necessity for all scheduled procedures/medication orders for multiple service lines and clinics.

Submits authorizations and clinical information to the appropriate payer/benefit manager in a timely fashion in compliance with plan rules including appropriately utilizing the CMS IP Only list.

Assesses orders to determine appropriate patient class and works with physicians to clarify as necessary

Contacts insurance plan/payers to determine eligibility, coverage information for specific procedures and benefit information

Coordinates patient encounters using multiple systems applications, various registration applications, clinical operating systems, eligibility verification systems and medical necessity applications.

Documents all findings/communications thoroughly and accurately in the patient record.

Meets or exceeds productivity standards in the completion of daily assignments and accurate production.

Documents all authorization information accurately in the referral as necessary to produce a clean transaction with the payer.

Answer and responds to all communications through multiple applications in a timely and professional manner to ensure a positive patient experience.

Complies with all departmental and organizational policies and procedures.

Complies with local, state, and federal rules and regulations and the requirements of accrediting bodies.

Prioritizes work according to the department, hospital, and patient needs.

Independently works to resolve patient and provider questions related to prior authorizations, referrals, and insurance verification.

Acts as a liaison between the patient, payer, provider and clinical support staff.

Responsible for managing/setting up peer to peers and/or appeals for providers in a timely and professional manner according to individual plan guidelines.

Work with all necessary parties to ensure patients are rescheduled/ notified of denials promptly.

Responsible for understanding and staying current and up to date on payer regulations.

Accurately provide expected timeframes /payer guidelines to patients and providers regarding prior authorization/ financial clearance.

Maintains compliance with all company policies, procedures and standards of conduct

Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

Performs other duties as assigned

Additional Job Description:

Education:

High School Diploma or equivalent (required)

Experience:

At least one year of patient access, insurance verification, prior authorization, or related experience (required)

3 years of prior authorization or related experience (preferred)

Medical Terminology preferred

Preferred Qualifications

Healthcare experience preferred.

Electronic Health Record experience preferred.

Knowledge of EIPC.