PreAccess Physician Collaboration and Authorization Specialist

AdventHealth Colorado; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated PreAccess Physician Collaboration and Authorization Specialist in Orlando. This full-time role is crucial for ensuring financial stability by coordinating with physicians and payers for necessary authorizations. The ideal candidate will possess strong customer service skills and a solid understanding of payer requirements. Join a mission-driven organization committed to holistic care and make a significant impact in patient services. This position offers a dynamic work environment where your contributions will be valued and recognized.

Qualifications

• 1 year of experience in Patient Access and customer service.
• Knowledge of clinical and payer terminology.

Responsibilities

• Collaborate with physician offices and insurance companies for authorizations.
• Communicate with patients about authorization status and financial responsibilities.

Skills

Customer Service

Authorization Coordination

Payer Knowledge

Education

High School Diploma or GED

Associate's Degree

Job description

PreAccess Physician Collaboration and Authorization Specialist

2 days ago, be among the first 25 applicants.

Location: Orlando, FL
Organization: AdventHealth Imaging Centers

Job Details:

• Schedule: Full-time
• Pay Range: $18.68 - $28.02 per hour
• Job ID: 25016487
• Family: Patient Financial Services
• Shift: Day shift

Our mission is to extend the healing ministry of Jesus Christ through holistic, individualized care. As a faith-based organization, we are committed to healing and restoring the body, mind, and spirit across our facilities nationwide.

Position Overview: The PreAccess Physician Collaboration and Authorization Specialist ensures the financial stability of the organization by coordinating with physician offices and payers to secure necessary authorizations before scheduled services. This role involves maintaining current knowledge of payer requirements, providing exceptional customer service to patients, and ensuring accurate documentation of benefits and authorizations.

Key Responsibilities:

• Collaborate with physician offices and insurance companies to obtain authorizations, benefits, and eligibility verification.
• Follow up on authorization requests, escalate peer-to-peer discussions, and ensure all documentation is accurate and complete.
• Communicate with patients regarding authorization status, financial responsibilities, and rescheduling if necessary.
• Maintain knowledge of clinical and payor terminology to maximize reimbursement and educate team members on trends and updates.

Minimum Qualifications:

• High School Diploma or GED
• 1 year of experience in Patient Access and customer service
• Prior collections experience

Preferred Qualifications:

• Associate's Degree

We are an equal opportunity employer committed to diversity and inclusion.