Pre to 3 Bilingual Community Health Worker 2

Vanderburgh County; Evansville (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

Vanderburgh County is seeking a Pre to 3 Bilingual Community Health Worker 2 to support families by fostering relationships and facilitating access to health services. Your responsibilities will include conducting weekly home visits, managing casework, providing health education, and participating in community outreach. Applicants should have relevant health or social services qualifications along with strong bilingual communication skills. This role offers the opportunity to promote health and well-being within the community.

Qualifications

• Proficient in bilingual communication to serve diverse communities.
• Experience in case management and goal setting with families.
• Knowledge in health education and community health resources.

Responsibilities

• Build trusting relationships with families through support.
• Conduct regular home visits and manage a full caseload.
• Facilitate access to health and social services.

Skills

Bilingual communication skills

Client relationship building

Health education

Case management

Community outreach

Education

Relevant certification or degree in health or social services

Job description

Pre to 3 Bilingual Community Health Worker 2

POSITION: Pre to 3 Bilingual Community Health Worker 2

DEPARTMENT: Vanderburgh County Health Department – Outreach/Education

Under the general direction of the Pre to 3 Program Supervisor, the Community Health Worker will perform the following duties:

• Client relationships: The CHW builds trusting relationships with families through general support and encouragement, enabling the CHW to serve as liaison/link between health/social services and the community, while removing barriers that prevent community members from accessing certain health and social services. Provides culturally and linguistically appropriate services to assigned clients. Receives positive feedback on client surveys.
• Home Visits: CHW makes regular home visits prenatally and through baby’s 3rd year. A Community Health Worker visits the family each week and uses the Growing Great Kids (GGK) curriculum to teach important skills that builds family resiliency and healthy home environment. Manages a full caseload, meets home visit weekly goals, and family retention rate greater than 70%.
• Case Management: Works together with clients to set family goals. Coaches and supports families to set and accomplish wellness goals. Facilitates appointments to health and social service organizations. Follows up on appointments or other instructions from health homes and community providers by call, text, or home visit. Works to ensure the resident attends and has access to scheduled appointments. Participates in client case conferences and works with Public Health Nurses regarding caseload weekly. Conduct Medicaid eligibility determination, enrollment and follow-up with uninsured patients. Receives positive feedback from nurse support and refers to nurse with appropriate concerns.
• Health Education: Identifies and reinforces risk reduction behaviors. Provides appropriate education utilizing the standard evidenced based Growing Great Kids Next Generation curriculum. Performs risk screenings, informal counseling, social support, and advocacy; increases health knowledge and education. Provides shadow opportunities to new employees and interns. Represents Pre to 3 Program and CHWs in community settings including committees, workgroups and speaking opportunities.
• Referrals to Resources: Collaborates with other agencies and program client advocates in making appropriate referrals. Notifies clinical team and supervisor regarding changes in behavior, nutrition, exercise, substance abuse, medication compliance, and other issues as related to the care plan for the patient. Is proficient in identifying community resources and utilizes client advocates appropriately.
• Direct Service/Advocacy: Helps coordinate patient transportation and accompaniment as needed, to scheduled appointments. Advocates for the needs of individuals by assisting them in effectively communicating with healthcare or social service providers. Interprets, translates, or provides cultural mediation related to health services or information for community members. Acts as a patient advocate and liaison between patient/family and community service agencies. Attends DCS family case meetings and other community meetings with needed materials, HIPAA compliant and attends court as requested.
• Community Outreach: Participates in community public education activities and outreach to raise awareness. Distributes flyers, brochures, or other informational or educational documents to inform members of an intended community. Participates in community events at least once a quarter.
• Documentation: Provides ongoing follow up and outreach; completes regular data entry. Assists clients in completing all required forms, agreements, supplies them to client when appropriate; keeps proper and timely documentation organized electronic documentation system. Maintains confidentiality and uses only the minimum amount of protected health information (PHI) necessary to accomplish job related responsibilities. Collects data to help identify community health needs and in turn, uses that data to conduct outreach for Vanderburgh County Health Department to implement programs in the community that promote, maintain, and improve individual and community health. Bills Medicaid for services provided. Meets all QA standards greater than 85% on a consistent basis.
• Training: Attending trainings, conferences and seminars as recommended and maintain certifications. Seeks out training and educational offerings to become more proficient for client management.