Pre Service Center Verification Specialist

Boston Medical Center; United States; Remote; USD 35,000 - 55,000; Part time

Job summary

An established industry player is seeking a dedicated Pre Service Center Verification Specialist to join their Ambulatory department. This part-time role involves gathering essential patient information, scheduling appointments, and ensuring a smooth verification process for various specialty clinics. The ideal candidate will possess exceptional interpersonal and customer service skills, with a strong ability to maintain confidentiality and handle multiple priorities. If you're looking to make a meaningful impact in a healthcare setting, this opportunity offers a chance to thrive in a supportive environment while contributing to patient care.

Qualifications

• Associates Degree or High School Diploma plus equivalent experience required.
• 1-2 years experience in customer service within healthcare preferred.

Responsibilities

• Gather patient registration information and schedule appointments.
• Coordinate primary care provider approvals for managed care patients.

Skills

Interpersonal Skills

Customer Service Skills

Confidentiality Maintenance

Verbal Communication

Written Communication

Basic Computer Proficiency

Education

Associates Degree

High School Diploma

Job description

POSITION SUMMARY :

Gather information for patient registration for various ambulatory department patients. Schedule appointments, verify demographic, insurance, and financial information for patients. Coordinate and arrange for primary care provider approvals for services provided to managed care patients in various Boston Medical Center specialty clinic areas (Pulmonary/Asthma, Infectious Diseases, and Urgent Care Clinics). Serve in role of Patient Access Representative in any medicine clinic when needed.

Position: Pre Service Center Verification Specialist

Department: Ambulatory

Schedule: Part Time

JOB REQUIREMENTS

EDUCATION:

Associates Degree or High School Diploma plus equivalent experience.

EXPERIENCE:

1-2 years previous experience in a customer service role within a healthcare setting is preferred.

KNOWLEDGE AND SKILLS:

• Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers.
• Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
• Must be able to maintain strict confidentiality of all personal/health sensitive information.
• Ability to effectively handle challenging situations and to balance multiple priorities.
• Excellent verbal communication skills.
• Able to communicate effectively in writing.
• Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information.

Three weeks of in-person training is mandatory

Equal Opportunity Employer/Disabled/Veterans