Pre-Registration Specialist

Keystone Advisors LLC; Matteson (IL); Híbrido; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Vision & Dental Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Short & Long Term Disability

401K

Life Insurance

Paid Time Off

Descripción de la vacante

Keystone Advisors is seeking a Pre-Registration Specialist to support a healthcare client in Matteson, Illinois. The role involves preregistering patients, verifying insurance eligibility, and coordinating benefits for outpatient and ambulatory services.

This hybrid position requires strong communication and a focus on accuracy and HIPAA compliance. The ideal candidate will have at least one year of patient access experience, knowledge of insurance verification, and proficient use of Microsoft

Formación

• High School Diploma or GED required.
• 1 year of experience in patient access or patient registration in a health care setting.

Responsabilidades

• Identify and preregister patients prior to scheduled services.
• Verify insurance eligibility and obtain pre-authorizations.
• Collect and update demographic and insurance information.
• Explain documentation process and answer patient questions.
• Adhere to HIPAA and maintain patient confidentiality.
• Input data accurately and minimize duplicate records.
• Meet KPI targets for pre-registration goals.
• Respond to incoming calls professionally.

Conocimientos

Customer service

Verbal communication

Written communication

HIPAA compliance

Multitasking

Attention to detail

Problem solving

Educación

High School diploma or GED

Herramientas

Microsoft Office Suite

Descripción del empleo

Keystone Advisors is a Certified Public Accounting (CPA) Firm with a proven 17-year track record providing Audit, Accounting, and Advisory Services in the areas of financial and administrative management, organizational and business improvement, program management support, budget support, financial analytical services and reconciliation, technology management and staff augmentation in Chicago, IL, Washington, DC, Alexandria, VA, and other metropolitan areas to both government and commercial clients.

Keystone Advisors is looking for a Pre-Registration Specialist to support one of our healthcare clients in Matteson, Illinois.

This is a Hybrid position.

Job Summary:

The Pre-Registration Specialist collects information to preregister patients, verifies insurance eligibility, and/or other payment sources. The scope of services will include, but not limited to, outpatient services, same day procedures, and other ambulatory and hospital-based services. This role will also Identify and determine order of priority for coordination of benefits (COB). Responds to customer concerns and reports status to Supervisor or Manager.

Typical Duties:

• Uses available reporting or schedules to identify patients needing pre-registered for services.
• Contact patients via telephone to pre-register prior to scheduled appointments.
• Conducts initial screening of self-pay patients to determine eligibility for financial assistance of hospital-based outpatient services.
• Registers patients for all services, ensuring accuracy and minimizing duplication of medical records.
• Obtains and updates all necessary demographic and insurance information.
• Contacts insurance companies to verify eligibility and benefits and obtain pre-authorizations within established timeframes.
• Correctly document notes and activities performed on a patient account.
• Answers all inbound phone calls in an efficient and professional manner.
• Adheres to key performance indicators (KPI's) to meet departmental and organizational pre-registration goals.
• Performs other duties as assigned.

Knowledge, Skills, Abilities and Other Characteristics:

• Knowledge and understanding of Federal, State, and local healthcare regulations.
• Knowledge of Microsoft Office Suite
• Strong customer service skills
• Excellent verbal and written communication skills
• Ability to follow HIPAA standards and comply with patient confidentiality policies.
• Ability to multi-task and meet quotas and deadlines.
• Demonstrate diligence, accuracy, and precision.

Minimum Qualifications

• High School Diploma or GED equivalent.
• One (1) year of experience in patient access or patient registration in a health care setting.

Preferred Qualifications

• One ((1) year of data entry experience.
• Prior call center experience.

Compensation Package:

• Competitive Salary
• Paid Time Off
• Health, Vision & Dental Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short & Long Term Disability
• 401K
• Life Insurance