Pre-Registration Representative

Rothman Orthopaedics; Philadelphia (Philadelphia County); Remote; USD 35,000 - 45,000; Full time

Job summary

A healthcare organization is seeking a Pre-Registration Representative to work remotely. The candidate will collect and verify demographic information for patient registration, communicate with patients and insurance companies, and ensure accurate appointment details. Basic computer skills and a high school diploma are required. Competitive pay and benefits offered. Candidates must reside in DE, FL, GA, MD, NC, NJ, PA, SC, or TX.

Benefits

Competitive pay

Comprehensive health and dental benefits

Tuition reimbursement

Paid time off

Retirement savings plans

Qualifications

• High School diploma or GED minimum education requirement.
• Computer skills including, but not limited to, MS Office. EMR experience highly preferred.
• Must have a general understanding of insurance and benefits.
• Understanding of insurance portals required.
• Familiarity with medical office operations, medical terminology, and coding preferred.

Responsibilities

• Verifies new patient appointments for each assigned location/provider.
• Checks benefits for each patient visit.
• Reviews schedules to verify complete information on follow-up appointments.
• Ensures accurate capture of all demographic information for appointments.
• Provides assistance to other pre-registration staff as needed.

Skills

Computer skills including MS Office

General understanding of insurance and benefits

Understanding of insurance portals

Familiarity with medical office operations

Reliable high-speed internet access

Education

High School diploma or GED

Tools

EMR experience

Job description

Overview

Rothman Orthopaedics is looking for a Pre-Registration Representative to join our team! The Pre-Registration Representative is responsible for the accurate collection of demographic information for orderly registration of patients prior to patients being seen in the office. If you are qualified for and interested in this role, please apply.

Hours: Mon - Fri: 8am - 5pm EST (will work 40 hrs/wk)

Location: fully remote, but candidates must reside in DE, FL, GA, MD, NC, NJ, PA, SC, or TX

Job Qualifications

• High School diploma or GED minimum education requirement.
• Computer skills including, but not limited to, MS Office. EMR experience highly preferred.
• Must have a general understanding of insurance and benefits.
• Understanding of insurance portals required.
• Familiarity with medical office operations, medical terminology, and coding preferred.
• Reliable high-speed internet access and Wi-Fi connection required.
• Rothman employees interested must be in their current position for no less than one (1) year and must be in good standing.

Job Duties

• Verifies all new patient appointments from the daily schedule for each assigned location/provider/etc.
• Checks benefits (i.e. referral requirements, copays, etc.) for each patient visit.
• Reviews schedules to verify complete information on all follow-up appointments.
• Ensure accurate capture of all demographic information for appointments for the following day. Verifies insurance coverage for each new patient one day prior to appointment.
• Provides assistance to other pre-registration staff, as needed, for all sites currently using Pre-Registration system.
• Communicates with the front desk staff, using appropriate alerts or comments in EMR.
• Takes inbound and outbound phone calls to assist patients, insurance companies, etc.
• Exemplifies the desired culture and philosophies of the organization.

Commitment To Employees

Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans.

Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences.

Remote Employment Policy

If you are being hired into a remote eligible position, please be aware that Rothman Orthopaedics is only registered to support remote employment in a limited number of states. If you relocate to a new state and Rothman Orthopaedics is not registered in that state, you may no longer be eligible for a remote position and continued employment with Rothman Orthopaedics. Please contact HR for any questions or a list of states where remote employment may be authorized.