Pre Planning Advisor Trainee

Service Corporation International; Austin (TX); Hybrid; USD 30,000 - 60,000; Part time

Job summary

Service Corporation International seeks a Pre Planning Advisor Trainee in Austin, TX. This part-time role focuses on generating qualified leads, presenting pre-need services, and building relationships with families.

You will follow up on leads from marketing campaigns and schedule sales appointments, working to exceed monthly revenue quotas while guiding families through final arrangements. The role requires a high school diploma, comfort with public speaking, and the ability to work evenings

Qualifications

• High school diploma or equivalent required.
• Sales experience preferred; CRM familiarity a plus.
• Public speaking and comfort presenting to groups.
• Willing to work evenings and weekends.
• Bilingual is a plus.

Responsibilities

• Attain or exceed monthly sales revenue quota.
• Present planning guides to consumers for cemetery and pre-need services.
• Schedule sales appointments and follow up on leads.
• Prospect through community events, networks, and referrals.
• Build and maintain relationships with families and referral sources.
• Process contracts and guide families through final steps.

Skills

Sales skills

CRM experience

Public speaking

Teamwork

Bilingual (optional)

Education

High school diploma or equivalent

Tools

CRM software

Driver's license

Job description

## Pre Planning Advisor TraineeApply: TX - Austin: Part time: Posted Today: Req.167066Our associates celebrate lives. We celebrate our associates.Working from home, presents at-need cemetery and pre-need arrangement services and products to consumers. Responsible for achieving monthly sales target. As a self-starter, develops relationships within the community to generate qualified leads. Follows up on leads generated from marketing campaigns to qualify lead and schedule sales appointments. Follow-up with client families for referrals by establishing professional relationships and service excellence.**Job Responsibilities****Revenue Generation*** Responsible for attaining or exceeding monthly sales revenue quota. Applying sales skills, presents Dignity Memorial Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products. Influences consumer on the benefits of pre-planning for a soft close.* Guides and tours prospective families through cemetery grounds or crematory mausoleums actively listening to needs, asking probing questions, and discussing options. Develops an understanding of each family’s unique needs and offers solutions to meet their needs. Provides service beyond expectations to form the foundation for future sales. Promotes the SCI Brand and service excellence.* Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions. Provides and walks family through final contract. Addresses final questions.**Prospecting*** Self-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships. Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars. Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity, often works nights and weekends* Obtains referrals from families served through after care visits (ACV).* Schedules sales appointments. Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments.**Build Relationships with Families*** Establishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments. Connects with families through listening, honest communication and genuine concern* Supports families in time of grief with acts of kindness; attends services and/or receptions.* Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future**Teamwork*** Collaborates and builds professional working relationships with management and staff to provide high quality services and improve processes* Shares family concerns with rest of the SCI team**Minimum Requirements**Education* High school diploma or equivalent required* college coursework preferredLicense* Funeral Directors License where required by state law* Life Insurance license where required by state law; company will support obtaining licensing* Current state/province issued driver’s license with an acceptable driving recordExperience* Sales experience preferred* Industry experience a plus* Previous Customer Relationship Management (CRM) systems experience a plusSkills and Abilities* Computer and technology skills* Goal oriented self-starter* Public speaking ability; comfortable presenting to small groups* Ability to work well in a team, as well as independently* Ability to work a significant number of evenings and weekends* Bilingual is a plusPostal Code: 78757Category (Portal Searching): SalesJob Location: US-TX - Austin