Pre Media Specialist

Ingram Content Group; La Vergne (TN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical/Prescription Drug plans

HSA

Vision

Dental

Health Care FSA

Vacation days

Sick days

Personal days

401K match

Life and AD&D

Employee Assistance programs

Group Legal

Tuition reimbursement

Volunteer opportunities

Casual Dress Code

Job summary

Ingram Content Group is seeking a Pre Media specialist in LaVergne, TN to support the media team with publisher data integration. You will assist with file submissions, basic data compliance, and simple fixes while coordinating with Client Services, Sales, and IT.

The role involves learning internal systems and tools, growing technical skills, and collaborating with leadership to deliver accurate digital interiors and covers per publisher specs.

Qualifications

• Responds to basic inquiries via phone or email regarding content submission and compliance.
• Guides customers with file submission by giving step-by-step instructions for web or ftp submissions.
• Provides basic file review and feedback to ensure successful submission of content, escalating complex issues.
• Uses Adobe Acrobat, InDesign, Photoshop and Word to meet publisher specs and internal manuals.
• Prepares digital interiors and covers using client files in standard formats.

Responsibilities

• Responds to basic inquiries via phone and/or email.
• Assists customers with basic file format setup and submission.
• Provides basic review and feedback on content submissions.
• Performs simple file fixes and adjustments as needed.
• Uses specified Adobe and MS Office tools to achieve timely results.

Education

Bachelor's Degree or related year-for-year experience

Tools

InDesign

Adobe Illustrator

Adobe Photoshop

Adobe Acrobat

Microsoft Word

Job description

Job Description

Ingram Content Group is hiring for Pre Media specialist to start immediately with our media team in LaVergne, TN (Greater Nashville Area). Provides basic technical assistance to the customer to facilitate the integration of publisher data and content at Lightning Source. Responsible for simple testing, editing and validating data files to ensure Ingram compliance. Communicates to content submitters any issues or concerns with their data and demonstrates the file adjustment to the customer, escalating more complex issues. Interacts regularly with Client Services, Sales, and Operations via email, phone, ticketing systems, and remote and in-person meetings. Works with department leadership to learn internal systems, structure, and additional skills.

Want to join a key team that helps the world read? The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!

Schedule

• Monday-Friday Day shift- Start time is flexible 6am, 7am, 8am - 8 hour shift OT if required

Required Qualifications

• Bachelors’ Degree or directly related year for year experience
• 1 year of experience using current InDesign, Adobe Illustrator, Photoshop, and Acrobat programs, or other Mac based graphic design software.

Key Responsibilities

• Responds to basic inquiries – both internal and external – via phone and/or email, regarding simple technical questions or issues related to content submission and compliance.
• Assists customers with basic file format set up and submission by providing step-by-step instructions to customers regarding file submissions via web or ftp site.
• Provides basic file review, analysis and feedback to customers to ensure the successful submission of content, escalating more complex issues.
• Performs simple file fixes.
• Uses Adobe Acrobat Professional, Adobe InDesign, Adobe Photoshop, and Microsoft Word as well as other software and hardware, to achieve desired results in a timely manner in accordance with publisher specifications and the Lightning Source operating manual.
• Prepares digital interiors and covers using client supplied files in formats including PDF, Photoshop, InDesign and other programs, as needed, in accordance with publisher specifications and the LSI operating manual and templates.
• Communicates with Publishers and Client Service Coordinators to resolve issues.
• Accurately troubleshoots simple manufacturing and file related issues.
• Partners with senior staff and leadership to learn additional skills, internal systems and structure.
• Learn internal content management systems and product offerings.
• Escalates quality concerns with supplier data to supervisor as appropriate.
• Works directly with PreMedia, Operations, Sales, Client Services and IT, as well as ICG leadership team.
• Other duties as assigned

Hiring Salary Range: $20.06/hr - $24.64/hr. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Additional Information

Perks/Benefits

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
• 10 vacation days & 10 sick days accrued annually and 3 personal days
• 401K match, Life and AD&DD, Employee Assistance programs, Group Legal, & more
• Wellness program with access to onsite gym and basketball court for associates
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
• Company match program for United Way donations
• Volunteer opportunities and in-kind drives for non-profits throughout the year
• Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EOE-Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English
• EEO Poster in Spanish