Pre-Implementation Testing Team Lead

U.S. Bank; Charlotte (NC); Hybrid; USD 105,000 - 124,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid vacation

Paid holidays

Parental leave

Disability insurance

Job summary

U.S. Bank seeks a senior QA lead to oversee risk-based pre-implementation testing and validation, focusing on AML/KYC processes and potential customer harm. You will validate changes, design tests, and collaborate across Risk/Compliance/Audit teams.

The role requires leadership experience, strong analytical skills, and a flexible hybrid schedule with in-office and remote days. Prior banking KYC systems experience is highly valued.

Qualifications

• Bachelor's degree or equivalent work experience.
• Six+ years of applicable experience preferred.
• Experience performing UAT, pre-production testing, or control testing.

Responsibilities

• Lead risk-based pre-implementation testing and validation.
• Validate changes impacting KYC systems and regression testing.
• Develop and implement risk assessment framework for changes.

Skills

Business acumen

Automation tooling

UAT testing

Risk knowledge

Communication

Education

Bachelor's degree

Tools

Copilot Studio Agent

Power Apps

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Position Highlights

• This role leads a small team and is responsible for execution or risk-based pre-implementation testing and validation activities to ensure new products, system enhancements, and process changes function as intended and comply with applicable policies and risk standards with a focus on AML/KYC and potential customer harm.
• Engages in key business initiatives from requirements development to pre implementation testing to mitigate risk
• Helps design and implement a framework to assess risk of customer harm for key changes in a pre-production environment
• Validates and tests changes that impact KYC (onboarding systems and KYC systems) and standard regression testing
• Reviews requirements (business and tech), understands data mapping and system flows, validates test plans/test cases and performs/leads hands on testing
• Works to automate processes to create necessary capacity to be efficient and effective
• Partners with their leader, peers and/or assigned Line of Business, other Risk/Compliance/Audit (RCA) professionals, and RCA Managers to, depending on their function, create, implement, maintain, review or oversee an effective risk assessment framework
• Participates in projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations
• Identifies gaps and inform solutions that minimize losses resulting from inadequate internal processes, systems or human errors
• Identifies, responds and/or escalates risks as appropriate. Serves as a functional liaison between the broader team, (on-shore and off-shore), leadership and the Lines of Defense

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Typically more than six years of applicable experience

Preferred Skills And Experience

• Must possess business acumen and credibility to help business line(s) proactively identify and correct potentials risks from unclear or incomplete requirements
• Skills using automation tools such as Copilot studio agent, Power Apps etc.
• Experience performing or managing UAT, pre-production testing, post-production validation, or control testing
• Experience with key bank systems such as KYC system of record (WebKYC/Omni), Hogan, Fusion, Common Trans, BEE, Apply, iLOS, NetO, ACAPS
• Proven people leader
• Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business
• Considerable understanding of the business line’s operations, products/services, systems, and associated risks/controls
• Thorough knowledge of Risk/Compliance/Audit competencies
• Strong analytical, process facilitation and project management skills
• Effective presentation, interpersonal, written and verbal communication skills
• Effective relationship building and negotiation skills
• Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations
• Applicable professional certifications

Hybrid/flexible schedule

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.