Pre-Certification Coordinator-Registration

CarolinaEast Health; New Bern (NC); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Job summary

The Pre-Certification Coordinator at CarolinaEast Health System obtains insurance authorization for required patient encounters and communicates the Important Medicare Message to patients.

This role emphasizes accuracy, patient service, and coordination across departments to ensure timely approvals and smooth patient experiences at a major North Carolina medical center.

Qualifications

• Familiar with medical terminology and healthcare insurance processes.
• Ability to prioritize and multitask with a strong attention to detail.
• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.

Responsibilities

• Obtain insurance authorization for required patient encounters.
• Deliver the Important Medicare Message to patients.

Skills

Medical terminology

Healthcare insurance process

Prioritization

Multitasking

Customer service

Education

High school diploma

Job description

Job Summary

The Pre-Certification Coordinator obtains insurance authorization for required patient encounters. Additionally, the Pre-Certification Coordinator delivers the Important Medicare Message to the patient.

About CarolinaEast Health System

CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities.

• CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff.

We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America's Best-In-State Hospitals by Newsweek , among numerous other prestigious accolades.

Minimum Requirements

• Must be a high school graduate.
• Minimum of two years of experience in a health care setting performing related tasks.
• Familiar with medical terminology and healthcare insurance process.
• Ability to prioritize and multitask with a strong attention to detail.
• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.