Pre-Certification Associate

Highland District Hospital; Hillsboro (OH); Vor Ort; USD 42.000 - 60.000; Vollzeit

Zusammenfassung

Highland District Hospital in Hillsboro, OH 45133 is seeking a Pre-certification Associate to manage timely pre-certification, pre-authorization and pre-registration for inpatients and scheduled outpatients.

You will verify insurance, register patients with accurate demographics, and inform them of financial obligations while obtaining all necessary information and coordinating with the Patient Financial Services team.

Qualifikationen

• High School diploma or GED required.
• Healthcare-related coursework preferred (2 years).
• Minimum 3 years of registration experience with insurance knowledge.
• Preferred 5 years of patient registration, insurance knowledge and billing experience.

Aufgaben

• Pre-certification/pre-authorization of inpatients, observation patients, scheduled surgeries, endoscopies and outpatients.
• Insurance verification for patients.
• Pre-register patients with accurate and complete information.
• Verify demographic and guarantor information.
• Inform patients of their financial obligation.
• Obtain necessary information (e.g., physician orders).
• Refer patients as needed to the Patient Financial Services Representative.
• Assist in developing policies, forms and processes for the program.
• Collaborate with department staff to ensure program success.

Kenntnisse

Registration experience

Insurance knowledge

Billing experience

Ausbildung

High School diploma or GED

Healthcare-related college coursework (2 years)

Jobbeschreibung

Job Details: Job Location: Hillsboro, OH 45133, Job Shift: Any, Job Category: Health Care, The Pre-certification Associate reports directly to the Patient Registration/Central Scheduling Manager and is responsible for the timely completion of pre-certification/preauthorization and pre-registration of inpatients and scheduled outpatients.

Position Accountabilities

• Pre-certification/pre-authorization of all inpatients, observation patients, scheduled surgical procedures, endoscopies and scheduled outpatients.
• Insurance verification.
• Pre-register patients with accurate and complete information.
• Verify and/or identify patient’s demographic and guarantor information.
• Inform patient of financial obligation.
• Obtain all necessary information (i.e., physician orders, etc.).
• Refer patients to Patient Financial Services Representative as needed.
• Develop and maintain an insurance pre-certification/verification guide.
• Assist in developing policies, procedures, forms and processes.
• Works with appropriate department representatives to assist in development of and success of the Pre-certification/Pre-registration program.
• Highland District Hospital is committed to serving our community by providing quality healthcare in an atmosphere of safety, compassion and excellence. It is the responsibility of all employees to interact with patients, visitors, and/or co-workers with compassion, dignity, and respect. Employees are to maintain positive behaviors, approaches and attitudes and commitment to interpersonal service. Each employee isto serve as a role model for the organization’s Customer Service initiative; A-I-D-E-T; Acknowledge – Introduce – Duration – Explanation – Thank-you; proactively promoting teamwork and a collaborative culture.
• Responsible for abiding by and adhering to all HDH Corporate Compliance Program initiatives and standards.
• Responsible for compliance with HDH safety standards, policies and procedures.
• The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills of personnel so classified.

Qualifications:

• Education – Required: High School graduate or GED recipient
• Education – Preferred: Minimum 2 years college in a healthcare related field.
• Experience – Required: Minimum 3 years of registration experience, insurance requirement knowledge.
• Experience – Preferred: Minimum 5 years patient registration experience, insurance requirement knowledge and billing experience.

Competencies Required:

• Strong organizational skills
• Highly motivated
• Self-directed
• Multi-tasked oriented
• Verbal and written communication skills
• Problem solving
• Presentation skills

Physical Demands:

Physically and emotionally able to handle stressful situations, heavy workloads, and occasional irregular hours. The position requires vision in both eyes, the use of two hands, and use of two feet. Cannot have physical limitations that would prevent long periods of sitting, walking, bending, stooping, or climbing (steps, step stool, stepladder). Must be able to lift ten pounds in weight above shoulder level. Requires close mental and visual attention to detail.

Work Environment:

Pre-certification Associate must demonstrate the ability to work with physicians, physician office personnel, department managers, and various other hospital personnel. Cooperation, flexibility, and resourcefulness are required in dealing with hospital personnel and medical staff. Conditions may be stressful at times. May be exposed to unpleasant patients and family members that require assistance.

Work Schedule:

The Pre-certification Associate normally works an eight (8) hour shift during daytime hours. Must be willing to work according to hospital needs.