Pre-Cert Coordinator - Clinic

okarthritis; Edmond (OK); On-site; USD 40,000 - 55,000; Full time

Job summary

Oklahoma Arthritis Center in Edmond, OK is seeking a Clinic Financial Coordinator to manage patient financial documentation and ensure eligibility and benefits are accurately coordinated prior to patient visits.

The ideal candidate has experience in medical billing, strong analytical skills, and proficiency in Microsoft Office. This role is crucial in maintaining efficient communication between patients and clinic staff, driving excellent patient care standards.

Qualifications

• 1-2 years experience with medical insurance, benefits verification, or related field preferred.
• EHR system experience.
• Proficient in Microsoft Office.

Responsibilities

• Verify benefits and eligibility for patient benefits.
• Calculate patient due portions based on insurance verification.
• Communicate with patients on payment expectations.
• Process clinic referrals and authorizations for ancillary services.

Skills

Customer service skills

Analytical skills

Problem solving skills

Education

Associate’s or Bachelor’s degree in healthcare, business, finance

Tools

Electronic Health Record (EHR) system

Microsoft Office

Job description

Oklahoma Arthritis Center (OAC) is an Equal Employment Opportunity employer and considers all applicants without regard to race, religion, color, sex, national origin, age, disability, veteran status, or any other legally protected status.

Job Summary:

Working as a part of the Clinic Financial Coordinator team, this employee will be responsible for reviewing eligibility and benefits, obtaining required referrals and/or authorization, communicating patient financial responsibility and performing all financial coordination functions for ancillary services. Additionally, this team member works closely with providers and other clinic staff to ensure that services are approved prior to the patient’s arrival.

Essential Functions:

• Verifies benefits and eligibility to process patient benefits in a timely manner; including necessary prior authorizations.
• Calculates patient due portions based on insurance verification.
• Communicates with patient on their payment expectations.
• Schedules appointments as needed.
• Understands insurance carriers and their medical policies.
• Processes all clinic referrals and authorizations for ancillary services including but not limited to: Radiology, Pain Management, and Neurology.
• Reviews payment records for patients and third parties, ensuring fees are collected properly.
• Answers phone calls and returning voicemails in a timely manner.
• Checks and resolves assigned tasks in Electronic Health Record.
• Adheres to compliance of OAC policies and standard operating procedures.
• Sets the standard for the team with excellent patient care.
• Is available to other team members to offer assistance, information, and directions.
• Maintains open and positive lines of communication, and functionality.
• Understands and adheres to HIPAA laws and regulations in compliance and patient confidentiality.

Performance Requirements:

• Knowledge of Commercial Insurance and Medical Policies.
• Knowledge of Medicare, Medicaid, and third party vendors.
• Knowledge of payer referrals, authorizations, and pre-determinations.
• Proficient in Microsoft Office.

Skills:

• Excellent customer service skills.
• Analytical and problem solving skills.

Abilities:

• Attention to detail.
• Able to type 50 words per minute.
• Office (Outlook, Word, Excel, PowerPoint).

Qualifications:

• 1-2 years of experience with medical insurance, benefits verification, prior authorizations, medical billing, or a related field preferred.
• Associate’s or Bachelor’s degree in healthcare, business, finance, other related field, or equivalent experience, a plus.
• EHR system experience.

Physical Requirements:

• Ability to work effectively in a fast-paced environment.
• Physical ability to sit, perform data entry and view computer screen for long periods at a time.
• Occasional exposure to communicable diseases and biohazards.
• Daily standing, walking, bending, and maneuvering.
• May require lifting up to 50 pounds or more to transfer and/or turn patient with and without assistive devices.

Travel Requirements:

Travel may be required.

Scheduled Working Hours:

Normal work hours are 8:00 a.m. to 5:00 p.m., Monday through Thursday and 8:00 a.m. to 1:00 p.m. on Fridays. Hours may vary depending upon the needs of the position, department, and clinic.

Equipment Operated:

Standard office equipment including: computers, printers, faxes, copiers, postage machine, etc.