Patient Services Specialist - Scheduling & Billing

okarthritis; Tulsa (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

The Oklahoma Arthritis Center (OAC) seeks a dedicated Office Assistant responsible for greeting patients, scheduling appointments, and managing insurance information. This role requires strong customer service skills, organizational abilities, and proficiency in medical office protocols.

Applicants should have a high school diploma, two years of customer service experience, and preference will be given to candidates with medical office experience. OAC offers a supportive work environment and opportunities for professional growth.

Qualifications

• High school diploma or equivalent is required.
• 2 years of customer service experience preferred.
• Medical office experience is a plus.
• Bilingual (Spanish) is a plus.

Responsibilities

• Greet and assist patients and visitors professionally.
• Collect patient information and verify insurance details.
• Schedule patient appointments accurately.
• Balance cash drawer at the end of the day.

Skills

Customer service principles

Scheduling appointments

Communication

Organizational skills

Education

High school diploma or equivalent

Tools

Practice Management Systems

Electronic Medical Records

Job description

The Oklahoma Arthritis Center (OAC) seeks a dedicated Office Assistant responsible for greeting patients, scheduling appointments, and managing insurance information. This role requires strong customer service skills, organizational abilities, and proficiency in medical office protocols.

Applicants should have a high school diploma, two years of customer service experience, and preference will be given to candidates with medical office experience. OAC offers a supportive work environment and opportunities for professional growth.