Bilingual Pre-Admit Specialist

Encompass Community Services; Watsonville (CA); On-site; USD 30,686 - 43,704; Full time

Benefits offered by this job

Health benefits

403(b) plan

Vacation days

Paid holidays

Sick leave

Job summary

Encompass Community Services in Watsonville, CA seeks a full-time Bilingual Pre-admit Specialist to navigate clients into the appropriate level of SUD treatment and manage access across a network of providers. You will document and bill in the electronic health records, working with managers and counselors to implement evidence‑based approaches for successful entry into treatment services.

The role requires coordinating intake data, completing ASAM screenings, and coordinating with medical,

Qualifications

• Bilingual English/Spanish preferred.
• Experience with co‑existing conditions (SUD and Mental Health).
• Experience performing assessments, writing clinical summaries and treatment plans.
• Demonstrated skills and understanding of effective treatment of addiction and recovery.
• In depth understanding of the ASAM assessment and corresponding Level of Care.
• Commitment to empowerment of low‑income, incarcerated persons from diverse backgrounds.
• Trauma‑informed care preferred.
• Motivational Interviewing preferred.
• Computer literacy in Word, Outlook, Avatar, ARMS, Excel preferred.

Responsibilities

• Collaborating with referring parties daily to collect data on eligible ASAM Brief Screening recipients and coordinating intake dates.
• Transcribing, monitoring and reporting all ASAM Brief Screening data to maintain contract requirements.
• Connecting with referring parties to coordinate prescriptions so that client medications are sent to the appropriate pharmacy utilized by each program.
• Checking with referring partners about care or follow‑up needed for any acute or chronic medical conditions, mobility issues, current withdrawal status or any other medical discharge orders related to continuity of care as client moves from facility to treatment program.
• Coordinating program intake time dosage times for those clients receiving methadone to ensure clients are able to dose prior to leaving jail facility and can coordinate with Janus methadone for continued dosage for clients entering treatment.
• Communicating and coordinating with mental health team to provide complete wrap‑around services and any additional support necessary for client success.
• Completing ASAM Brief Screenings over the phone, via telehealth or in person.
• Connecting those who are eligible to Santa Cruz Medi‑Cal in order to fund treatment.
• Refer clients to the appropriate level of care based on ASAM brief results.
• Document assessment, care coordination and referrals in the electronic health record.
• Responsible for answering the phone, checking benefits and scheduling assessments for both SSP residential and the withdrawal management.
• Coordinate with various community partners to avoid duplication of services and explore appropriate treatment placement.

Skills

Bilingual

ASAM assessment knowledge

Assessments & treatment plans

Trauma-informed care

Motivational Interviewing

Tools

Microsoft Word

Outlook

Avatar

ARMS

Excel

Job description

Job Details

Job Location: Watsonville, CA 95076

Salary Range: $27.00 - $27.00 Hourly

Summary

This full time position is responsible for navigating clients through the various systems and into the appropriate level of substance use disorder treatment. This position will manage access into SUD services within a network of providers for both SSP residential and withdrawal management. This position requires proficient computer skills in order to document and bill in the Electronic Health Records. This position requires working with a team of managers and counselors to implement, maintain and evaluate relevant, applicable and evidence‑based approaches, and provide consistent support for participants’ successful entry into treatment services.

The Bilingual Pre‑admit Specialist Specific Duties and Responsibilities

• Collaborating with referring parties daily to collect data on eligible ASAM Brief Screening recipients as well as coordinating intake dates
• Transcribing, monitoring and reporting all ASAM Brief Screening data to maintain contract requirements.
• Connecting with referring parties to coordinate any prescriptions so that client medications are sent to the appropriate pharmacy utilized by each program.
• Checking with referring partners about care or follow‑up needed for any acute or chronic medical conditions, mobility issues, current withdrawal status or any other medical discharge orders related to continuity of care as client moves from facility to treatment program.
• Coordinating program intake time dosage times for those clients receiving methadone to ensure clients are able to dose prior to leaving jail facility and can coordinate with Janus methadone for continued dosage for clients entering treatment.
• Communicating and coordinating with mental health team to provide complete wrap‑around services and any additional support necessary for client success.
• Completing ASAM Brief Screenings over the phone, via telehealth or in person.
• Connecting those who are eligible to Santa Cruz Medi‑Cal in order to fund treatment.
• Refer clients to the appropriate level of care based on ASAM brief results.
• Document assessment, care coordination and referrals in the electronic health record.
• Responsible for answering the phone, checking benefits and scheduling assessments for both SSP residential and the withdrawal management.
• Coordinate with various community partners to avoid duplication of services and explore appropriate treatment placement.

Qualifications

• Bilingual preferred (English/Spanish)
• Experience working with co‑existing conditions (SUD and Mental Health)
• Experience performing assessments, writing clinical summaries and treatment plans
• Demonstrated skills and understanding of effective treatment of addiction and recovery
• In depth understanding of the ASAM assessment and corresponding Level of Care
• Commitment to the goal of empowerment of low‑income, incarcerated persons from diverse backgrounds
• Background and understanding of trauma informed care preferred
• Background and understanding of Motivational Interviewing preferred
• Computer literate in the following software preferred (training available): Microsoft Word, Outlook, Avatar, ARMS, Excel
• Demonstrated ability to organize and prioritize activities
• Demonstrated problem‑solving, conflict resolution and crisis intervention skills
• Demonstrated ability to use good judgment and decision‑making
• Ability to work both independently and collaboratively
• Organizational ability to keep accurate records
• Willingness and ability to give and follow directions
• Demonstrated ability to maintain clear professional and personal boundaries

Wages & Benefits

• We prioritize the well‑being of our team as much as the community we serve. Our comprehensive health benefits reflect this commitment. We offer full‑time employees medical and dental insurance plan that ensures peace of mind for themselves and their families. We go beyond traditional care by also offering our employees acupuncture and chiropractic, embracing a holistic approach to health that aligns with our values of care and compassion.
• Our team’s future matters just as much as the present. That’s why we offer a 403(b) retirement plan, providing a foundation for a secure retirement. We also recognize the need for work‑life balance, so Encompass offers a competitive package of 11 vacation days, 15 paid holidays, and 12 sick days. These benefits are thoughtfully pro‑rated for part‑time positions, affirming our commitment to fairness and flexibility.

About Us

At Encompass Community Services we provide our community with a wide range of services related to family & social well‑being, behavioral health, housing and more. Every day through these services we work to make health, education and housing more equitable for all people in Santa Cruz County. For more than 50 years our work has touched generations by helping people have access to education, rebuild relationships, restore their health and regain dignity.