PRC Referral & Patient Support Coordinator

Dilkon Medical Center | Winslow Indian Health Care; Arizona; Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Dilkon Medical Center | Winslow Indian Health Care is seeking a Patient Support Assistant for the PRC program. You will assist in determining eligibility, coordinate referrals, and support scheduling for elder and disabled patients while maintaining confidentiality and high service standards.

This role requires collaboration with multiple departments, data entry into RCIS, and adherence to WIHCC policies. Navajo applicant preference applies; a valid driver’s license is required.

Qualificações

• High School diploma or GED required.
• Associates degree in business preferred.
• Bilingual English and Navajo preferred.
• Valid driver’s license required.

Responsabilidades

• Assist in PRC eligibility determination using the six criteria.
• Coordinate referrals between referring PCPs and specialists.
• Maintain PRC backlog and reporting as required by the supervisor.
• Greet patients and visitors, schedule appointments, and document interactions in the PRC system.

Conhecimentos

Customer service

Data entry

Scheduling

Confidentiality

Computer skills

Verbal & written communication

Bilingual English/Navajo

Formação académica

High School Diploma or GED

Associates Degree in business (preferred)

Ferramentas

Outlook

Excel

RCIS/BOC system

Descrição da oferta de emprego

Dilkon Medical Center | Winslow Indian Health Care is seeking a Patient Support Assistant for the PRC program. You will assist in determining eligibility, coordinate referrals, and support scheduling for elder and disabled patients while maintaining confidentiality and high service standards.

This role requires collaboration with multiple departments, data entry into RCIS, and adherence to WIHCC policies. Navajo applicant preference applies; a valid driver’s license is required.