Practice Transformation Advisor

Ann & Robert H. Lurie Children's Hospital of Chicago; Chicago (IL); On-site; USD 65,000 - 108,000; Full time

Job summary

Ann & Robert H. Lurie Children's Hospital seeks a Clinical Quality Initiative Manager. This role involves developing and implementing quality strategies while collaborating with clinical and administrative teams. The ideal candidate should have a Bachelor’s degree and relevant experience in clinical quality improvement, demonstrating strong relationship and communication skills.

Benefits

Medical, dental and vision insurance

Employer paid group term life and disability

Flexible Spending Accounts

Paid Time Off (PTO) and Paid Holidays

403(b) with a 5% employer match

Tuition assistance

Qualifications

• Bachelor's degree required.
• 3+ years of related professional experience required.
• Strong verbal and written communication skills.

Responsibilities

• Participates in the integration and improvement of care across the network.
• Leads training on updates in quality and patient experience performance.
• Manages communication and relations with physicians and practice staff.

Skills

Quality Improvement

Communication

Relationship Building

Data Analysis

Education

Bachelor’s degree

Master’s degree (MPH, MHA, MSN, MBA)

Tools

EMR knowledge

Job description

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location

Olympia Center

Job Description

Accounts for the development, implementation and delivery of clinical quality initiatives and related activities for the Lurie Children’s Health Partners Clinical Integration Network (CIN). Collaborates with a broad group of stakeholders, including but not limited to the CIN leadership, vendors and other consultants, Lurie Children’s leadership, CCPA physician members/practices and FPP physician members/practices. Will also have responsibility for developing and enhancing provider relationships, in addition to the recruitment of additional providers and the ongoing liaison role with community-based physicians and their practice staff.

Job Duties:

• Participates in the implementation of a strategically driven and structured approach to integration and improvement of care across the network.
• Supports the network in transitioning to value-based payment structures that promote achieving our mission. Develops meaningful summary reports that support the current clinical metrics for the CIN; possesses working knowledge of the payor contracts and any specific incentive models.
• Leads physician and practice staff training regarding updates in cost, utilization, quality and patient experience performance. Serves as ‘the face’ of the CIN in the physician offices and the primary point of contact for questions/issues.
• In conjunction with CIN vendors, supports the implementation and ongoing data acquisition in support of the clinical quality measures, trains providers on vendor-provided tools, and works to troubleshoot issues identified by practices in the tools provided by the CIN.
• Project manager for CIN service offerings including but not limited to the pediatrician/specialist peer to peer communication tool, patient experience survey, and patient outreach program.
• Educates CIN providers in value-based principles such as cost, quality, and patient experience metrics, specialty retention reports, market analysis, patient-provider assignment, and contracting.
• Assists in the planning and coordination of CIN network-wide events such as the Annual Forum, Regional Meeting, or webinars; supports marketing of services and events to network providers.
• Attends CIN meetings as requested by leadership.
• Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
• Other job functions as assigned.

Minimum Qualifications:

• Bachelor’s degree required. Master’s degree (MPH, MHA, MSN and MBA) preferred.
• Understanding of quality improvement and integration of care across the continuum preferred.
• Minimum of 3 years of related professional experience required.
• Demonstrated knowledge and experience in utilizing quality measurement systems and in creating practical and effective practice workflow tools.
• Proven relationship skills with physicians and medical practice personnel required.
• Strong verbal and written communication skills required.
• Strong computer skills; Microsoft and other applications; EMR knowledge strongly preferred.
• Local travel required; ability to attend evening meetings required.

Education

Bachelor's Degree (Required)

Pay Range

$65,520.00-$107,120.00 Salary

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions.In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentivesfor select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability

• Critical Illness, Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Children’s facilities

• Discount purchasing program

There’s a Place for You with Us

At Lurie Children’s we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.

Lurie Children’s and its affiliatesare equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

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