Practice Supervisor - Golisano - Peds Behavioral Health - Naples

Lee Health; Naples (FL); In loco; USD 31.000 - 39.000; Tempo pieno

Descrizione del lavoro

Lee Health in Naples, FL is seeking a leader to oversee patient experience at the GCHSWF Peds Behavioral Health - Naples practice. The role includes managing workflow, scheduling, and engagement of providers and staff to ensure high-quality care.

You will assist the Practice Director with budgets and performance improvement, recruit and supervise staff, and communicate effectively to resolve complex situations while upholding the organization's values.

Competenze

• Two years of formal education beyond high school.
• Associate degree preferred.
• Minimum 1 year healthcare leadership experience preferred.

Mansioni

• Oversee patient experience at assigned practices and manage workflow.
• Lead staff scheduling, engagement and communication.
• Support budgeting, operational plans and performance improvement.
• Recruit, develop and supervise staff and handle difficult conversations.

Conoscenze

Communication skills

Interpersonal skills

Feedback ability

Formazione

Two years of formal education beyond high school

Associate degree preferred

Strumenti

EHR software

Billing software

Descrizione del lavoro

Location: GCHSWF Peds Behavioral Health - Naples - 2500 Goodlette Frank Road N Suite 200 Naples FL 34103

Department: GCHSWF Peds Behavioral Health - Naples

Work Type: Full Time

Shift: Shift 1/8:00:00AM to 5:00:00PM

Minimum to Midpoint Pay Rate:$22.73 - $28.41 / hour

Summary

This position oversees the patient experience at assigned practice(s). Responsible for overall effective performance of practice including hands on leadership, workflow development, patient schedule management, provider and staff engagement, patient experience, financial performance and billing compliance. Assists Practice Director with operational plans and budgets (capital and operations) and implements performance improvement strategies within the practice as agreed upon by Practice Director. This position is responsible for assisting with the recruitment, development and supervision of staff. Ability to apply effective communication strategies to solve and facilitate simple and complex situations which enhance the culture and performance of the practice. Performs all duties in a manner which promotes teamwork and reflects the mission and values of Lee Health. Responsible for practice site with up to 3 providers. Assumes leadership role in absence of the managers.

Requirements

Education: Two years of formal education beyond high school. Associates degree preferred.

Experience: A minimum of 1 year of healthcare leadership experience preferred. Physician office experience preferred.

Certification: N/A

License: N/A

Other: Computer proficiency including word-processing and spreadsheet applications and knowledge of electronic health record and billing software applications. Excellent written and oral communications skills including superb interpersonal skills and be able to handle difficult conversations effectively. Able to express opinions openly and honestly and provide feedback in a timely and productive manner. Ability to examine and re-engineer operations and workflows and report operational metrics to staff and providers.

Flexibility to accommodate changes in workload assignments and react calmly and effectively in stressful situations. Ability to work independently and set priorities under minimal supervision. Ability to work within the defined values, mission and vision of the organization

US:FL:Naples