Practice Supervisor - Administration

easyservice; Kentucky; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

403(b) with employer contributions

Paid time off and disability benefits

Job summary

Mercy Health is seeking a Practice Supervisor for the Oregon Clinic. The role focuses on overseeing daily operations, staff management, workflow development, and financial performance to drive patient satisfaction and engagement.

The ideal candidate will have 3 years in healthcare with administrative experience and 1 year of supervisory responsibility. BLS is preferred and must be obtained within 90 days of hire. Mercy Health offers comprehensive benefits and a supportive environment.

Qualifications

• High school diploma required.
• Coursework in medical terminology and healthcare office preferred.
• 3 years of healthcare experience with at least 1 year in an administrative setting required.
• 1 year of supervisory experience required for BSMH; 1 year preferred for RSFH.

Responsibilities

• Oversee overall functioning of the practice and manage staff.
• Develop workflow and monitor financial performance.
• Engage providers and staff to improve customer satisfaction and engagement.
• Ensure compliance with safety, policies and procedures.
• Support the Practice Administrator on revenue integrity and operations.
• Maintain positive relationships with internal and external customers.

Skills

Patient care

Administrative support

Staff supervision

Customer service

Communication

Education

High school diploma

Medical terminology coursework

Job description

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:
40

Work Shift:
Days (United States of America)

Mercy Health

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Practice Supervisor – Oregon Clinic

Job Summary:

The Practice Supervisor will assist with overseeing the overall functioning of the practice including management of staff, workflow development, financial performance, provider and staff engagement. The position will support the Practice Administrator as it relates to revenue integrity, employee engagement, building customer relations and customer satisfaction outcomes. The results of this position will be measured by compliance to standards with focus on volume, customer service initiatives, productivity, patient satisfaction scores, results of JC tracers, and employee engagement scores.

Essential Functions:

• Performs patient care tasks ensuring accurate, safe, professional care
• Handles all administrative functions related to assigned areas. Accomplish assignments while meeting work quality, quantity, and timeliness expectations
• Assists other members of the team as needed, providing patient care where skilled or certified to assist or assisting clerical staff when the work demands.
• Responds actively and effectively with sensitivity to the needs of internal/external customers while portraying a positive and professional image.
• Supports and promotes practice in efforts in meeting established projects and goals.
• Adheres to hospital, network and practice safety and compliance policies and procedures and demonstrates flexibility in job duties as needed

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education:

• High school diploma (required)
• Coursework in medical terminology and healthcare office (preferred)

Licensure/Certification:

• BLS Basic Life Support - American Heart Association (Preferred, required within 90 days of hire).

Experience:

• 3 years of recent experience in healthcare with at least one year being in an administrative setting (required)
• 1 year of supervisory experience (required) for BSMH
• 1 year of supervisory experience (preferred) for RSFH

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• - Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• - Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• - Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• - Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Administration - MPE Billing Company, LLC

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmitive Action and Equal Opportunity Employer, please email [e-mail] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail] .