Practice Supervisor

Henderson Hospital

McAllen (TX)

On-site

USD 70,000 - 90,000

Full time

5 days ago
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Benefits offered by this job

Retention Bonus
Loan Forgiveness
Competitive compensation
Medical, Dental, Vision and Rx plans
401(K) with company match
SoFi Student Loan Refinancing
Tuition savings with Chamberlain
Career development opportunities
Pet Insurance
Benefits Website access

Job summary

Universal Health Services (IPM) seeks a supervisory leader to manage day-to-day clinic operations across its South Texas Health System Clinics and IPM networks. You will oversee staffing, ensure regulatory compliance, and promote a patient-centered, service-focused environment.

Responsibilities include shaping schedules, maintaining quality and safety standards, and driving operational excellence within a multi-site healthcare setting.

Qualifications

  • Associates Degree with two (2) years supervisory experience required.
  • In lieu of degree, 3-5 years healthcare experience with at least two (2) years being in a supervisor capacity.
  • Minimum two (2) years healthcare supervisory experience.

Responsibilities

  • Must have Call Center Supervisory skills, one of these positions will focus on Call Center Supervising.
  • Oversee accurate, efficient, safe, high quality, compliant, productive operations of assigned medical practices in accordance with state, federal and local regulations, and requirements.
  • Uphold IPM and UHS policies, goals, and standards.
  • Fosters patient centered environment focused on quality, safety, and patient satisfaction.
  • Compose practice schedules to ensure appropriate staffing levels to carry out efficient day-to-day operations.
  • Demonstrates Service Excellence and always conveys professionalism and strong motivation to achieve optimum results.

Skills

Call Center Supervisory

Education

Associate Degree

Job description

Responsibilities
ABOUT SOUTH TEXAS HEALTH SYSTEM – CLINICS

Join our South Texas Health System Clinics (formerly Valley Care Clinics) team! Providers with South Texas Health System (STHS) Clinics deliver high quality family medicine, health screenings and advanced specialized care to the people of the Rio Grande Valley. STHS Clinics is committed to delivering quality healthcare and service excellence. Our clinics are affiliated with South Texas Health Systems’ four acute care hospitals, behavioral health hospital, six freestanding emergency rooms and one joint venture hospital. Specially trained and highly experienced, our physician group treats a wide range of conditions using advanced technologies and minimally invasive techniques.

Website: sthsclinics.com

Responsible for supervision and coordination of a broad spectrum of day-to-day clinic operations, provides supervision of assigned practice(s) in accordance with federal, state and local standards guidelines and regulations. Practices effective cost control measures through economic utilization of staff, materials, and equipment. Oversees supply inventory, ordering, and maintaining PAR levels that demonstrates fiscal responsibility. Demonstrates Service Excellence and always conveys professionalism and strong motivation to achieve optimum results. All other duties as assigned.

Job Duties/Responsibilities:
  • Must have Call Center Supervisory skills, one of these positions will focus on Call Center Supervising.
  • Oversee accurate, efficient, safe, high quality, compliant, productive operations of assigned medical practices in accordance with state, federal and local regulations, and requirements.
  • Uphold IPM and UHS policies, goals, and standards.
  • Fosters patient centered environment focused on quality, safety, and patient satisfaction.
  • Compose practice schedules to ensure appropriate staffing levels to carry out efficient day-to-day operations.
  • Demonstrates Service Excellence and always conveys professionalism and strong motivation to achieve optimum results.
Benefit and Rewards Highlights
  • Retention Bonus Program if offered.
  • Loan Forgiveness Program if offered.
  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Tuition savings to continue your nursing education with Chamberlain University
  • Career development opportunities within UHS and its 300+ Subsidiaries!
  • Pet Insurance
  • More information is available on our Benefits Guest Website: benefits.uhsguest.com

Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500 corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

From Fortune, 2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications
Requirements:
  • Associates Degree with two (2) years supervisory experience required.
  • In lieu of degree, 3-5 years healthcare experience with at least two (2) years being in a supervisor capacity.
  • Minimum two (2) years healthcare supervisory experience.
EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

ABOUT SOUTH TEXAS HEALTH SYSTEM – CLINICS

Join our South Texas Health System Clinics (formerly Valley Care Clinics) team! Providers with South Texas Health System (STHS) Clinics deliver high quality family medicine, health screenings and advanced specialized care to the people of the Rio Grande Valley. STHS Clinics is committed to delivering quality healthcare and service excellence. Our clinics are affiliated with South Texas Health Systems’ four acute care hospitals, behavioral health hospital, six freestanding emergency rooms and one joint venture hospital. Specially trained and highly experienced, our physician group treats a wide range of conditions using advanced technologies and minimally invasive techniques.

Website: sthsclinics.com

Responsible for supervision and coordination of a broad spectrum of day-to-day clinic operations, provides supervision of assigned practice(s) in accordance with federal, state and local standards guidelines and regulations. Practices effective cost control measures through economic utilization of staff, materials, and equipment. Oversees supply inventory, ordering, and maintaining PAR levels that demonstrates fiscal responsibility. Demonstrates Service Excellence and always conveys professionalism and strong motivation to achieve optimum results. All other duties as assigned.

Job Duties/Responsibilities:
  • Must have Call Center Supervisory skills, one of these positions will focus on Call Center Supervising.
  • Oversee accurate, efficient, safe, high quality, compliant, productive operations of assigned medical practices in accordance with state, federal and local regulations, and requirements.
  • Uphold IPM and UHS policies, goals, and standards.
  • Fosters patient centered environment focused on quality, safety, and patient satisfaction.
  • Compose practice schedules to ensure appropriate staffing levels to carry out efficient day-to-day operations.
  • Demonstrates Service Excellence and always conveys professionalism and strong motivation to achieve optimum results.
Benefit and Rewards Highlights
  • Retention Bonus Program if offered.
  • Loan Forgiveness Program if offered.
  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Tuition savings to continue your nursing education with Chamberlain University
  • Career development opportunities within UHS and its 300+ Subsidiaries!
  • Pet Insurance
  • More information is available on our Benefits Guest Website: benefits.uhsguest.com

Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500 corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

From Fortune, 2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications
Requirements:
  • Associates Degree with two (2) years supervisory experience required.
  • In lieu of degree, 3-5 years healthcare experience with at least two (2) years being in a supervisor capacity.
  • Minimum two (2) years healthcare supervisory experience.
EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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