Practice Supervisor

Eating Recovery Center; Austin, Round Rock (TX, TX); On-site; USD 50,000 - 65,000; Full time

Job summary

ERC Pathlight is seeking an Administrator to oversee administrative and business-support operations across facilities in the Austin area and travel to Round Rock locations. You will supervise care coordinators and admin staff, coordinate with vendors, and drive efficiency and patient satisfaction.

The role requires at least 2+ years in clinical admin, strong organizational and communication skills, and a Bachelor’s or higher in healthcare administration or related field (preferred).

Qualifications

• 2+ years of administrative experience in a clinical or mental health setting.
• Ability to multi-task with excellent organizational skills.
• Ability to plan, coordinate, and direct the work of others.
• Excellent verbal and written communication skills.

Responsibilities

• Oversees the assigned administrative and business support operations of one or more facilities.
• Directly supervises administrative and care coordinator teammates to ensure sound operational support and positive patient experience.
• Coordinate with facilities management vendors (food service, security, building management, janitorial, etc).
• Optimize facility capacity and utilization with focus on admission responsibilities and efficiencies.
• Provides back-up coverage for care coordinator and administrative assistant roles.
• Audit and drive results to ensure compliance of Care Coordinator metrics.

Skills

Administrative experience

Multi-tasking

Organizational skills

Verbal & written communication

Education

Bachelor’s degree in healthcare administration or related field

High school diploma or GED

Job description

At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same.

As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery.

Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.

Why Join Us

When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always.

Here, your work matters. Your ideas matter. You matter.

If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here.

Come build hope. Come save lives. Come grow with us.

What you’ll be doing:

Schedule: Monday - Friday 7:30 AM - 4:30 PM

This position will require travel between both Austin, TX and Round Rock locations.

Oversees the assigned administrative and business support operations of one or more facilities. Directly supervises administrative and care coordinator teammates ensuring both sound operational support and positive patient experience.

Essential duties and responsibilities:

• With oversight from Practice Manager or Executive Director, oversees all levels of management of Care Coordinators and Administrative Assistants for assigned facilities
• Primary contact and coordinator for facilities management related issues and coordination with various vendors such as food service, security, building management, janitorial, etc
• Partners with Practice Manager to optimize facility capacity and utilization with specialized focus on admission responsibilities and efficiencies
• Provides direct support and back-up coverage for all duties of care coordinator and administrative assistant roles
• Actively audits and drives results to ensure compliance of all Care Coordinator metrics

Must haves:

• High school diploma or GED (Required)
• 2+ years of administrative experience in a clinical or mental health setting (Required)
• Ability to multi-task with excellent organizational skills (Required)
• Ability to plan, coordinate, and direct the work of others (Required)
• Excellent verbal and written communication skills (Required)
• Bachelor’s degree in healthcare administration, Business Administration or related field (Preferred)
• Previous supervisory experience (Preferred)

What We Offer

At ERC Pathlight, caring for people is our missionand that begins with caring for our own team. Your well-being matters, and our benefitprogramis designedto support every part of your life.

We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leavebenefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career.

We also recognize that mental health is part of every person’s experience.That’swhy we strive to create a workplace where you feel supported, seen, and encouraged—personally,professionally, and at home.

When you thrive, you can do your best work. And your best work changes lives.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Eating Recovery Center’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.