Practice & Site Coordinator - Stamford Ortho

Stamford Health; Stamford (CT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Wellness programs

PTO accruals - 26 days

Tax deferred annuity and (403b) plan

Tuition reimbursement

Free on-site parking and train station

Childcare partnership with Children’s

Job summary

The Practice and Site Coordinator at Stamford Health will support the Practice & Site Administrator and assist in day-to-day operations across sites in Stamford, CT. The role requires strong organizational skills and discretion handling confidential information.

Onsite Monday–Friday, 8:30 am–5:00 pm, with responsibilities spanning scheduling, records management, accounts payable processing, and collaboration with Revenue Cycle to resolve billing issues.

Qualifications

• High School diploma required.
• Associates degree preferred.
• Minimum 3 years of medical office experience.
• English proficiency required.

Responsibilities

• Assist in daily operations of the practice locations.
• Prepare documents and handle confidential matters per policies.
• Answer calls promptly and route inquiries appropriately.
• Ensure office space, supplies, and equipment meet needs.
• Assist Revenue Cycle with billing and accounts receivable inquiries.
• Reconcile monthly billing with appointment schedules.
• Support front desk staff, schedulers, and referrals.
• Maintain payroll and PTO balances for department staff.
• Oversee and catalog records in storage.

Skills

Communication

Multitasking

Independent work

English proficiency

Education

High School diploma

Associate's Degree

Job description

Job Description

The Practice and Site Coordinator will provide support to the Practice & Site Administrator, assist in the day-to-day operations of the practice, and will assist the Site Administrator in adherence with all policies, regulations, goals, and initiatives.

Schedule

Onsite in Stamford, CT. Monday-Friday 8:30 am - 5:00 pm

As a Certified Great Place To Work Organization, Stamford Health Understands What It Takes To Attract Talent To Improve Our Workforce And Support Our Mission, To That End We Offer

Benefits

• Competitive salary
• Comprehensive, low-cost health insurance plans available day one
• Wellness programs
• Paid Time Off accruals - 26 days
• Tax deferred annuity and (403b) retirement savings plan
• Tuition reimbursement
• Free on-site parking and train station shuttle
• Childcare partnership with Children’s Learning Center

Major Accountabilities / Critical Responsibilities

• Assist the Practice and Site Administrator in managing the daily operations of the practice locations.
• Prepares various documents and handles confidential matters in accordance with rules, policies and procedures.
• Promptly and professionally answers telephone calls and inquires. Routes and/or resolves call appropriately.
• Ensures the office space, supplies and equipment are provided and maintained appropriately for medical staff and patient care.
• Manages the processing of accounts payable in accordance with policies and procedures.
• Assists in the investigation of Accounts Receivable accounts and interactions the Revenue Cycle
• Reconciles monthly billing with appointment schedules for accuracy. Identifies discrepancies and facilitates the correction.
• Works in collaboration with the Revenue Cycle to resolve, patient billing related matters.
• Ensures mail is opened and processed, and offices are opened and closed according to procedures.
• Provides support to the front desk staff, schedulers and referrals as needed
• Maintain payroll and PTO balance for all departmental employees in the department
• Runs errands as necessary at the request of the Practice and Site Administrator and/or Medical Site Directors.
• Oversees and is responsible for maintaining and cataloguing records in storage.
• Supports and upholds established policies, procedures, objectives, quality improvements and safety.

Qualifications/Requirements

• High School diploma is required, Associates Degree preferred with a minimum of 3 years of medical office experience preferred
• Must exhibit a high degree of responsibility in confidential matters.
• Knowledge of office record keeping and workflow processing is required.
• Ability to work independently and balance multiple priorities is required.
• Effective communication skills, both verbal and written English proficiency required