Practice Site Administrator Floater (NYC & Hoboken)

ENT and Allergy Associates LLP; New York (NY); On-site; USD 58,000 - 60,000; Full time

Job summary

A healthcare provider is seeking a self-motivated Practice Site Administrator Floater for their New York City and Hoboken offices. This full-time role involves managing office operations, staff training, and patient relations. Ideal candidates will have strong multitasking abilities and experience in a healthcare setting. In addition to a salary range of $58,000-$60,000/year, the position offers comprehensive benefits including medical insurance and a 401(k).

Benefits

Medical/Dental/Vision insurance

401(k)

Flexible spending account

Qualifications

• Self-motivated and people-friendly.
• Ability to manage day-to-day operations of a large office.
• Experience with scheduling and supervision.

Responsibilities

• Recruit and train personnel across multiple locations.
• Assist with patient complaints and office operations.
• Manage scheduling for surgeries and staffing.

Skills

Multitasking

Employee relations

Training

Job description

Practice Site Administrator Floater (NYC & Hoboken) page is loaded

Practice Site Administrator Floater (NYC & Hoboken)

Apply locations: Floater - NY | Full time | Posted 13 Days Ago | Job requisition id R-100033

Job Description:

ENT and Allergy Associates, LLP and Quality Medical Management Services USA, LLC are seeking a self-motivated, people-friendly full-time Practice Site Administrator Floater for our New York City (5 Boroughs) and Hoboken offices.

Salary: $58,000-$60,000/year

The purpose of this position is to manage all day-to-day responsibilities of a large office with staff exceeding five people.

Responsibilities include, but are not limited to:

• Recruitment, training, evaluation, scheduling, and supervision of all personnel, directly or indirectly
• Travel to all locations as needed
• Assist with surgical scheduling coverage
• Cover offices in various capacities as needed
• Train staff on using IFOD functions (Icon/USB)
• Ensure staff understands how to use Phreesia and the web portal; audit staff compliance and identify training needs
• Educate staff on job requirements and expectations; collaborate with HR on staffing concerns; document personnel issues; counsel staff when necessary
• Maintain office cleanliness and organization
• Assist with phone calls, patient complaints, and coverage during staff absences
• Handle escalated patient complaints and assist with billing and appointment issues
• Review physician schedules daily to ensure appointment policies are followed
• Create and review daily staff schedules, including hours, weekends, and vacations
• Review daily work logs in NextGen, including ordering supplies and managing office budget and invoices
• Reconcile petty cash and change drawer daily
• Manage old accounts receivable and prepare related documentation if involved
• Ensure daily deposits and proper documentation
• Run KEPT reports and daily charge reports; audit staff compliance
• Run claim edits and scrub errors post-charge drop
• Maintain payment journals and accounts payable logs
• Precertify and schedule surgeries, track monthly surgical data, and assist with referrals
• Post surgical charges and hospital/ER consultations
• Coordinate with doctors on schedules, insurance, and patient communication
• Work with Billing Director to educate staff on billing and coding procedures
• Hold regular staff meetings and communicate policy updates
• Manage medical record requests and facility maintenance tasks
• Learn and assist with training staff on new EMR systems
• Reschedule appointments due to weather or emergencies, possibly after hours or weekends
• Ensure phones are on service and manage on-call schedules
• Occasionally cover in surrounding offices and facilitate inter-department collaboration

Personal Attributes:

• Multitask effectively
• Handle employee relations professionally
• Willing to train staff and travel as needed
• First to arrive at the office

Benefits include:

Medical/Dental/Vision insurance, company-paid long-term disability, flexible spending account, life insurance, voluntary life insurance, 401(k), pet insurance, floater benefits (car allowance, mileage, parking, tolls reimbursement, phone allowance).

Note: ENT and Allergy Associates, LLP and QMMS USA are E-Verify employers.

About ENT and Allergy Associates, LLP (ENTA)

Largest ENT, allergy, and audiology practice in the nation with over 60 offices and 300 clinicians, offering comprehensive services and partnerships with Mount Sinai Hospital and American Cancer Society.

More info at: www.entandallergy.com

About QMMS USA

Healthcare consultancy with over 25 years of experience, providing practice management, compliance, and business solutions.

More info at: www.qmmsusa.com

ENT and Allergy Associates is an equal opportunity employer committed to diversity and inclusion.